Western Governors University · 1 day ago
Senior Business Process Engineer - Institutional Portfolio Management
SLC Metro Area
Full-time
Onsite
Mid, Senior Level
$97K/yr - $146K/yr
3+ years expWestern Governors University (WGU) is committed to expanding access to higher education through innovative online programs. The Senior Business Process Engineer will lead critical enterprise initiatives to optimize business processes, enhance student outcomes, and drive operational efficiency across the university.
Higher Education
Hiring Manager
Francesca Delgado
Responsibilities
Lead transformation projects such as WGU’s BPM maturity evolution — moving from Lucid to SAP Signavio to establish a centralized source of truth for all university processes
Own and optimize entire student journey domains, taking accountability for 1–2 areas at a time and delivering measurable improvements in efficiency, quality, and outcomes
Shape enterprise alignment, partnering with leaders in EdTech, Finance, and Institutional Analytics to create a unified, forward-looking process portfolio and strategy
Harness analytics and AI to uncover process insights and create a nimble architecture that accelerates decision-making and execution
Influence at the highest levels, presenting findings and recommendations to executives while driving buy-in across stakeholders
Facilitate cross-functional workshops that clarify what’s broken, surface opportunities, and move teams toward solutions that matter
Qualification
Required
Bachelor's degree in Engineering (industrial, mechanical, manufacturing, service systems, chemical, aerospace) or a closely related field
Lean Six Sigma Black Belt certified or equivalent continuous improvement background
3+ years of experience in business process engineering, improvement, or continuous improvement roles
Strong business acumen (finance, analytics, ROI quantification)
Preferred
Master's degree (Business Administration, Operations Research, Data Analytics, Engineering Management) or a closely related field
Experience with BPM tools (SAP Signavio, Lucidchart, or equivalents)
Experience in business architecture and process classification frameworks (taxonomy, TOGAF, APQC, ArchiMate, business process standards such as BPMN)
Experience with TQM and statistical process control techniques (e.g., Minitab)
Experience with data analytics tools like Tableau/Power BI for visualization & insights
Experience working with Product and Software Development teams (SDLC, Agile, etc.)
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
5001-10000 employees
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Stephen Herzig
Vice President of Enterprise Solutions
Kacey Thorne
Senior Director, Academic Strategic Initiatives
Recent News
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