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Aegon · 2 days ago

Senior Director - IT Platform Services

United States

Full-time

Hybrid

Lead/Staff, Director/Executive

$195K/yr - $250K/yr

12+ years exp

Aegon is a global organization providing dedicated support to Transamerica through technology. The Senior Director of IT Platform Services will lead the global strategy and governance of enterprise platforms, driving innovation and operational excellence across the organization.

Asset ManagementAuto InsuranceFinanceHealth InsuranceInsuranceLife InsuranceRetirement

No H1B

Responsibilities

Define and execute the global strategy for IT platform services aligned with enterprise architecture and digital transformation goals

Champion platform modernization, automation, and DevOps/Agile enablement across the organization

Serve as a thought leader and advisor to executive leadership on platform capabilities and innovation

Lead the global delivery and lifecycle management of ServiceNow, including ITSM, ITOM, HRSD, and custom applications

Drive platform governance, performance, and expansion into new business domains

Ensure alignment with ITIL practices, security, and compliance standards

Oversee the enterprise-wide configuration, standardization, and integration of Jira and the Atlassian ecosystem

Establish governance models, usage standards, and reporting frameworks to support agile at scale

Partner with product and engineering teams to optimize workflows and delivery velocity

Lead the TCoE to define enterprise testing strategies, automation frameworks, and quality metrics

Promote shift-left testing, continuous testing, and test data management practices

Ensure consistent quality assurance practices across all delivery teams and geographies

Own the strategy and implementation of CI/CD pipelines and toolchains (e.g., Jenkins, GitLab, Azure DevOps)

Drive adoption of DevSecOps practices and continuous delivery capabilities across engineering teams

Ensure tooling supports secure, scalable, and efficient software delivery pipelines

Build and lead a high-performing global team of platform engineers, architects, and service owners

Foster a culture of innovation, accountability, and continuous improvement

Manage vendor relationships, budgets, and service delivery metrics

Act as a key liaison between IT, business units, and engineering teams to ensure platform alignment with business needs

Lead change management, training, and communication strategies to drive adoption and value realization

Report on platform KPIs, ROI, and strategic outcomes to executive stakeholders

Qualification

ServiceNowJira/AtlassianCI/CD toolsDevOpsEnterprise platformsAgile deliveryLeadershipStakeholder managementCuriosityInnovationCommunicationProblem solving

Required

Bachelor's degree in related field or equivalent training/experience required

Minimum of 12 years experience in financial services and minimum of 5 years previous leadership required

Experience in IT leadership roles, with deep expertise in enterprise platforms, DevOps, and agile delivery

Proven track record of leading global teams and delivering platform transformation at scale

Strong knowledge of ServiceNow, Jira/Atlassian, CI/CD tools, and enterprise testing practices

Experience in regulated or complex environments (e.g., finance, healthcare, manufacturing) is a plus

Exceptional leadership, communication, and stakeholder management skills

Preferred

MBA or equivalent business acumen preferred

ServiceNow Certified Implementation Specialist or Architect

Atlassian Certified Jira Administrator

SAFe Program Consultant (SPC) or equivalent Agile certification

DevOps Leader or CI/CD-related certifications (e.g., GitLab, Jenkins, Azure DevOps)

Benefits

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.