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Closets By Design · 2 months ago

Administrative Assistant – Utility

Bartlett, IL

Full-time

Onsite

New Grad, Entry Level

Closets By Design is a franchise specializing in custom storage solutions, and they are seeking an Administrative Assistant to provide essential support in various administrative tasks. The role involves managing phone and internet leads, updating sales information, and assisting with installation and sales support.

Home DecorInterior Design

Responsibilities

Taking phone and internet leads and enter Leads Management system

Handle calls coming into the office and direct them to the appropriate individual

Update Leads Management system with sales information from designer update report emails

General administrative support for all Departments. Back up for Admin Assistant

Assist with covering lunch breaks/ time off/ call ins. (for the front office)

General Filing

Installation Support

Review upcoming Install

Send 10 day out install emails to clients

Make the next day customer install schedule phone calls

Print out daily Installation Reports and prepare Installer Bags for the next day

Sales Support

Review incoming Sales report in Leads Management system

Review the sales are entered in the system, paperwork is scanned in all documents has been received from the designer and proper payments

Qualification

Customer service skillsExcelWordOutlookQuickBooksManagement experiencePeople skillsMultitaskingCredit Card processingADP / HR System ManagementCommunication skills