Administrative Assistant – Utility jobs in United States
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Closets By Design · 2 months ago

Administrative Assistant – Utility

Closets By Design is a franchise specializing in custom storage solutions, and they are seeking an Administrative Assistant to provide essential support in various administrative tasks. The role involves managing phone and internet leads, updating sales information, and assisting with installation and sales support.

Home DecorInterior Design

Responsibilities

Taking phone and internet leads and enter Leads Management system
Handle calls coming into the office and direct them to the appropriate individual
Update Leads Management system with sales information from designer update report emails
General administrative support for all Departments. Back up for Admin Assistant
Assist with covering lunch breaks/ time off/ call ins. (for the front office)
General Filing
Installation Support
Review upcoming Install
Send 10 day out install emails to clients
Make the next day customer install schedule phone calls
Print out daily Installation Reports and prepare Installer Bags for the next day
Sales Support
Review incoming Sales report in Leads Management system
Review the sales are entered in the system, paperwork is scanned in all documents has been received from the designer and proper payments

Qualification

Customer service skillsExcelWordOutlookQuickBooksManagement experiencePeople skillsMultitaskingCredit Card processingADP / HR System ManagementCommunication skills

Required

Phenomenal ability at Front Office Support
Taking phone and internet leads and enter Leads Management system
Handle calls coming into the office and direct them to the appropriate individual
Update Leads Management system with sales information from designer update report emails
General administrative support for all Departments
Back up for Admin Assistant
Assist with covering lunch breaks/ time off/ call ins. (for the front office)
General Filing
Installation Support
Review upcoming Install
Send 10 day out install emails to clients
Make the next day customer install schedule phone calls
Print out daily Installation Reports and prepare Installer Bags for the next day
Sales Support
Review incoming Sales report in Leads Management system
Review the sales are entered in the system, paperwork is scanned in all documents has been received from the designer and proper payments
Fantastic customer service skills in person and over the phone
Proactive customer interaction managing appts
People skills/ Outgoing
Multitasker
Ability to overcome obstacles/ challenges
Excellent communication skills
Excel/Word
Outlook
Credit Card processing/handling

Preferred

Management experience preferred
QuickBooks a plus
ADP / HR System Management a plus

Benefits

Competitive salary
Health insurance

Company

Closets By Design

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Closets By Design builds and installs closets, garage cabinets, and home offices.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase