Inland Regional Center · 2 months ago
Receptionist - Headquarters (Clerical Support) for the Communications Unit
San Bernardino, CA
Full-time
Hybrid
New Grad, Entry Level
$18.83/hr - $26.50/hrInland Regional Center is seeking a Receptionist to provide clerical support and manage reception duties. The role involves answering calls, checking in appointments, assisting visitors, and maintaining effective communication within the agency.
Non ProfitPublic RelationsSocial Assistance
Responsibilities
Responsible for all reception duties. Effectively deal with anxious or irate persons
Promptly and courteously answer incoming calls for agency staff. Direct people or transfer calls to requested office or person in a businesslike manner
Check in appointments with Spectrasoft and Envoy. Print badges for all visitors and inform staff their appointment has arrived
Assist visitors who do not have appointments. Direct visitors to the appropriate person or department
Notify intake, early start, psychologists, neurologists, legal, and other units of their scheduled appointments
Take or relay messages involving consumers and staff. Keep track of phone calls and voice messages when necessary. Check and record daily general IRC voice mailbox
Update or verify employee list with accurate names, appropriate managers, extensions, tracks, etc
Coordinate long distance calls for employees
Responsible for the audio set-up in the waiting room
Provide coverage for Riverside office as needed
Receive and give people directions or facts in a foreign language as able
Announce via intercom any in-house meeting pending in auditorium
Order office supplies when needed
Prepare reports as needed or assigned on a timely basis
Drive vehicle/travel to other offices/locations to pick-up, deliver documents or materials as needed or assigned
Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team
Use office equipment appropriately and report the need for any repairs. Keep work area neat and orderly. Observe all safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.
Must be able to work remotely at home when required to do so by your manager as a result of disruptions in the work environment at the office, e.g., loss of power or internet access; maintain work productivity and efficiency if required to work remotely; communicate via telephone calls, video conference calls, emails, and chat rooms
Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments
Maintain good attendance and punctuality
Good verbal and written communication skills
Keep manager informed of pending work, work in progress and problems encountered
Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules, and requirements
Attend training sessions as required
Comply with and ensure program compliance with agency’s Personnel Policies and Procedures
Assure that consumers’ rights and dignity are maintained in the provision of services
Perform different or additional work as assigned
Qualification
Required
High school diploma or equivalent
Ability to follow oral and written direction
Ability to establish and maintain effective working relationships with others
Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation
Must have and maintain a safe driving record
Good verbal and written communication skills
Must be able to work remotely at home when required to do so by your manager as a result of disruptions in the work environment at the office, e.g., loss of power or internet access; maintain work productivity and efficiency if required to work remotely; communicate via telephone calls, video conference calls, emails, and chat rooms
Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments
Maintain good attendance and punctuality
Utilize agency's IT systems as assigned, maintaining security and following agency's protocol and procedures, rules, and requirements
Attend training sessions as required
Comply with and ensure program compliance with agency's Personnel Policies and Procedures
Assure that consumers' rights and dignity are maintained in the provision of services
Preferred
Bilingual preferred
Benefits
$250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing.
$500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing.
Generous Benefits Package And Employee Perks
Company
Inland Regional Center
Inland Regional Cente strives to help individuals with developmental disabilities in San Bernardino and Riverside counties.
Founded in 1972
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-07-31
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