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Sony Interactive Entertainment · 1 day ago

Manager, Data Center Technical Services

Austin, TX

Full-time

Hybrid

Mid, Senior Level

$147K/yr - $221K/yr

7+ years exp

Sony Interactive Entertainment is a global leader in entertainment producing the PlayStation family of products. They are seeking a Manager for Data Center Technical Services to lead a team responsible for data center standards and provide technical consultancy across the global portfolio of leased facilities, ensuring compliance with SIE’s standards and requirements.

Consumer GoodsMusicVideo Games

Work & Life Balance

H1B Sponsor Likely

Responsibilities

Team Leadership – Manage a central team of subject matter experts, providing guidance, prioritization, and professional development

White Space Design & Fit-out – Define and review white space designs and rack layouts, including power distribution (from room PDUs down), data and cooling. Work in partnership with DC Operations to specify installations and layouts in response to infrastructure requests

Standards Ownership – Develop, maintain, and enforce SIE technical standards for leased facilities, covering power, cooling, fire suppression, security, data and floorspace management

Fit-out Oversight – Oversee the implementation of fit-out projects, ensuring vendor execution aligns with SIE standards and service requirements

Maintenance Oversight – Support DC Operations in monitoring and reviewing provider maintenance activities, ensuring adherence to SIE standards and escalation where risks or deviations are identified

M&E Risk Management – Identify, track, and escalate mechanical and electrical risks that could impact SIE’s environments, ensuring mitigation plans are in place

Tooling Ownership – Own and manage relevant M&E tooling to provide visibility and monitoring of the white space environment

Technical Audit & Compliance – Establish and run a program of technical audits to verify compliance with SIE standards and provider obligations, ensuring risks are identified and remediated

Internal Consultancy – Advise product and engineering teams on power, cooling, and logistical requirements during planning, design, and deployments

Vendor & Partner Interface – Collaborate with data center providers and external vendors to ensure SIE requirements are fully understood and incorporated into delivery

Vendor Management Partnership – Participate in vendor service reviews and technical governance forums, providing input on performance, compliance, and alignment with SIE’s standards

Due Diligence Support – Contribute technical expertise to site selection and due diligence processes

Incident Support – Act as a second- or third-line escalation point for Operations during major incidents, providing subject matter input to resolution

Knowledge & Documentation – Capture lessons learned from fit-outs, audits, incidents, and due diligence activities, ensuring knowledge is standardized and shared

Sustainability & Efficiency – Ensure designs and standards incorporate energy efficiency and sustainability considerations

Cross-functional Alignment – Partner closely with relevant stakeholders to ensure technical decisions support long-term strategy

Qualification

Data center engineeringMechanicalElectrical infrastructureWhite space designTechnical auditsVendor managementCommunicationProblem-solvingTeam leadership

Required

7+ years of experience in data center engineering, infrastructure management, or related technical services

Relevant industry certifications or professional qualifications (e.g., mechanical, electrical, or data centre disciplines)

Strong understanding of the full mechanical and electrical infrastructure stack contained within a data center and the ability to interpret single line drawings and identify risks

Practical expertise in white space design, rack layouts, and power distribution - including STS, PDU and panel topologies

Demonstrated experience developing and reviewing whitespace fit-out designs and standards, with responsibility for specification and oversight within

Ability to develop and maintain technical standards in alignment with operational, vendor, and business requirements

Experience conducting technical audits or compliance reviews against internal standards or vendor obligations

Familiarity with vendor maintenance practices, service reviews, and risk management

Experience providing internal technical consultancy across multiple teams and geographies

Strong communication and stakeholder management skills, able to influence technical and non-technical audiences

Problem-solving ability and calmness under pressure, with experience supporting major incident response

Collaborative, detail-oriented, and comfortable leading a small team of experts in a global environment

Benefits

Medical

Dental

Vision

Matching 401(k)

Paid time off

Wellness program

Coveted employee discounts for Sony products

Bonus package

Company

Sony Interactive Entertainment

Sony Interactive Entertainment is responsible for the PlayStation brand and family of products and services.

Founded in 1993

San Mateo, California, USA

10001+ employees

https://www.sie.com

H1B Sponsorship

Sony Interactive Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (290)

2024 (258)

2023 (208)

2022 (279)

2021 (210)

2020 (213)