ALKEGEN · 1 day ago
IT System Administrator
Rochester, NH
Full-time
Onsite
Senior Level
5+ years expAlkegen is a leader in specialty materials focused on battery technologies and filtration media. The IT System Administrator will maintain the integrity and performance of IT systems, provide high-quality support, and contribute to global IT infrastructure initiatives while ensuring customer satisfaction.
Industrial EngineeringMachinery Manufacturing
Responsibilities
Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions
Isolate/troubleshoot network connectivity issues
Respond to and provide accurate incident resolution and service request management within established SLA
System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools
Manage and verify integrity of backups and restores of Company data
Identify and mitigate potential areas of risk
Contribute to knowledgebase and process archives through technical documentation
Sustain state-of-the-art awareness to technologies that benefit the organization and its goals
Participate in Divisional and Global Infrastructure implementation projects
Availability to participate in On Call Rotation 1x/month – Triage / Troubleshoot all Emergency issues in accordance with the critical response process
Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative
Train users in best practice usage of IT in line with documentation and procedures
Work with internal and external partners
Qualification
Required
Bachelors | Associate Degree preferred
5+ years of equivalent experience in IT support functions
Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN)
In-depth experience in a Microsoft-based environment (Active directory and Windows)
A strong knowledge of IT Infrastructure, security, systems and applications
Self motivated with a sharp attention to detail
Knowledge of IT Operations, processes and best practices
Possesses excellent self-management, interpersonal communication and organizational skills with a strong commitment to a TEAM environment
Ability to easily adapt to and learn new technologies
Strong customer service skills with the ability to articulate clearly to a non-technical audience
Excellent verbal/written communications and listening skills
Preferred
Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V)
Cisco IOS
SCCM
Crestron
Mitel/Shortel
Azure
ERP
EDI
CAD/CAM Applications
Manufacturing/Automation
Company
ALKEGEN
Alkegen is a specialty materials platform that provides high-performance materials used in advanced applications such as filtration media. It is a sub-organization of Clearlake Capital Group.
5001-10000 employees
H1B Sponsorship
ALKEGEN has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$2.12BKey Investors
Oak Hill Advisors
2024-09-30Debt Financing· $2.12B
Leadership Team
John Dandolph
President and CEO
Derek Boyce
Vice President and Operating CFO
Recent News
Dallas Innovates
2025-08-29
MarketsandMarkets Research Pvt. Ltd.
2025-08-06
Company data provided by crunchbase