SERVPRO of Richland County · 2 months ago
Restoration Production Manager
Columbia, SC
Full-time
Onsite
Mid LevelSERVPRO of Richland County is part of a national leader in property disaster restoration. The production manager oversees all aspects of assigned restoration projects and production crews, focusing on customer satisfaction, revenue growth, and staff development.
CleanTechCommercialPublic SafetyResidential
Responsibilities
Manage the customer experience and overall customer satisfaction
Manage the client experience and overall client satisfaction
Provide priority response to potential customers
Develop scope of work for projects and review estimates
Negotiate customer and/or client approval of project scope and estimate
Schedule crews and resources to provide service on active projects
Coordinate and oversee the production of services with crews and subcontractors
Document and/or review job file to support the services provided
Maintain communication with internal and external stakeholders
Manage production expenses
Manage equipment and materials (assets)
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
Qualification
Required
Effective written and oral communication
Intermediate math skills
High school diploma/GED
Ability to travel locally
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Preferred
Experience in cleaning/restoration preferred
IICRC certifications preferred
Benefits
401(k)
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Company
SERVPRO of Richland County
SERVPRO of Richland County provides residential and commercial restoration and cleaning services.
Founded in 1967
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase