DS Technologies Inc · 2 months ago
DevOps Production Support Engineer
Atlanta, GA 30033
Full-time
Onsite
Mid Level
$69.75/hr - $69.75/hrDS Technologies Inc is seeking an experienced DevOps Production Support Engineer to manage production environments and ensure system reliability across enterprise applications. The role involves providing L2/L3 support, managing deployments, and automating operational tasks while collaborating with development and infrastructure teams.
Information Technology & Services
Responsibilities
Providing L2/L3 production support for build, deployment, and infrastructure operations across multiple environments
Managing and executing application deployments and coordinating release activities with development and QA teams
Monitoring production systems for performance, availability, and stability; identifying and resolving incidents proactively
Supporting and maintaining CI/CD pipelines using tools such as Jenkins, GitLab CI
Troubleshooting and resolving build or deployment failures in real-time to minimize business impact
Automating repetitive operational tasks using scripting (Python, Shell, or PowerShell) and DevOps utilities
Administering source control and artifact repositories
Supporting cloud infrastructure environments, assisting with environment setup, and patching
Performing root cause analysis (RCA) for recurring issues and implementing permanent fixes
Participating in on-call rotations and providing weekend production support for deployments or incidents
Maintaining comprehensive documentation for build, release, and operational processes
Qualification
Required
Experience in DevOps, Build & Release Management, or Production Support roles
Strong knowledge of CI/CD automation, infrastructure management, and deployment orchestration
Hands-on experience with tools such as GitLab, Nexus, or Artifactory
Familiarity with cloud platforms
Working knowledge of containerization (Docker) and orchestration (Kubernetes)
Strong analytical, troubleshooting, and problem-resolution skills
Excellent verbal and written communication skills
Willingness to work second shift, participate in on-call, and support weekend releases
Familiarity with monitoring and logging tools (Splunk, Dynatrace etc)
Understanding of ITIL processes (Incident, Problem, and Change Management)
Preferred
Experience supporting Salesforce or MuleSoft deployments within a cloud or hybrid ecosystem
Scripting or automation experience in Python, Shell, or PowerShell
Company
DS Technologies Inc
DS Technologies Inc - SUCCESS IS OUR DUTY At DS Technologies, we’re more than just a technology provider – we’re your strategic partner in navigating the digital revolution.
Founded in 2018
51-200 employees
H1B Sponsorship
DS Technologies Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (5)
2021 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase