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apiphani · 1 day ago

ServiceNow Developer

United States

Full-time

Remote

Mid Level

$40K/yr - $75K/yr

Apiphani is a technology-enabled managed services company dedicated to redefining support for mission-critical enterprise workloads. The ServiceNow Developer role involves researching, developing, delivering, and maintaining ServiceNow enhancements and new functionality implementations, while also working closely with clients and internal teams.

ConsultingDatabaseInformation ServicesInformation Technology

H1B Sponsor Likely

Responsibilities

Design and deploy ServiceNow functionality utilizing an Agile delivery framework

Translate requirements into actionable user stories for new configuration in the ServiceNow platform

Work with a team of both functional and technical contacts to gather requirements and work with Scrum Master to organize sprints

Create custom widgets, complex pages, resolve UI performance bottlenecks, taxonomies and portal content

Developing and maintaining the configuration management database (CMDB) to ensure that configuration items and processes are current

Research, demo, and implement emerging AI technologies such as NowAssist

Estimate development level of effort for stories in the form of story points. Story points are used for balancing development workload and organizing sprints

Oversee administration activities such as periodic clone downs and manage ServiceNow platform upgrades

Contribute to the development of ServiceNow roadmap

Qualification

ServiceNow developmentServiceNow APIsAgile delivery frameworkServiceNow certificationsProcess AutomationUI customizationAnalytical skillsDeadline orientedOwnership biasCommunicationsCritical thinking

Required

Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience

Knowledge of CSM, ITSM modules on processes like Incident, Problem, Change, Service Catalog, Knowledge, Reports, and integrations like LDAP, SSO, REST API, etc

Experience in developing complex catalog items and customizing Employee Center

Experience in the implementation, administration, maintenance and enhancements of ServiceNow

Experience using Process Automation and Workflow Editor to configure workflows and automate tasks

Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Catalog Client Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs)

One or more of the following ServiceNow certifications: (CIS) Certified Implementation Specialist, or (CAD) Certified Application Developer

Proven ability to leverage the ServiceNow platform to automate common requests (service catalog) and integrate with common platforms (Active Directory, SaaS applications, etc.) using programmatic methods (e.g., APIs, microservices)

Familiarity with Agile delivery framework

Strong communications, analytical, and critical thinking skills

Deadline and detail oriented

Strong ownership bias

Preferred

Experience in technology consulting, professional, or managed services

Experience working in a domain separated ServiceNow environment

ServiceNow (CSA) Certified Systems Administrator certification

Benefits

Medical/dental/vision - 100% paid for employees, 50% paid for dependents

Life and disability - 100% paid for employees

401K - 3% contribution, no employee contribution necessary

Education and tuition reimbursement - up to $50K annually

Employee Stock Options Plan

Accident, critical illness, hospital indemnity benefits offered through our providers

Employee Assistance Program

Legal assistance

Paid Time Off - up to 6 weeks per year

Sick Leave - up to 2 weeks per year

Parental Leave - up to 12 weeks

Company

apiphani

apiphani offers strategic & operational consulting, database management, and managed services.

Founded in 2018

Boston, Massachusetts, USA

51-200 employees

https://www.apiphani.io

H1B Sponsorship

apiphani has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (5)

2023 (1)