Marsh McLennan · 2 months ago
Transformation Manager (Technology Delivery)
Dublin - Charlotte
Full-time
Hybrid
Senior Level
5+ years expMarsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries. The Transformation Manager will design, lead, and embed technology change across Agile ways of working, AI-enabled productivity, and engineering excellence within a Technology portfolio.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Co-design transformation strategy for Agile, AI productivity tools and engineering excellence in partnership with SMEs, Portfolio Leads and senior engineering leaders
Translate strategic objectives into measurable OKRs and Activity Roadmaps for portfolios and teams
Partnering with Portfolio Leads and Pod Leads to agree the plans, timelines and measures of success
Act as an SME in at least one of the following areas: of Agile Ways of Working, Engineering Excellence and AI as tool for Tech productivity
Work with PDE to ensure that software delivery is lean, agile, smooth and efficient and gets software through from requirements to working in production
Focus is value creation, growth and serving customers
You will coach and / or mentor individuals or teams in new skills or techniques as needed
Define and propagate practical Agile approaches (Scrum, Kanban, team-of-teams, SAFe/Lean ways where applicable)
Work with teams and leaders to ensure cadences (PI planning, sprint ceremonies, retrospectives), Agile metrics and continuous improvement
Identify, evaluate and pilot AI tooling (LLM copilots, code generation, automated testing assistants, knowledge assistants) to boost developer productivity
Develop adoption playbooks, guardrails and security/privacy controls for safe AI usage
Drive improvements in CI/CD, test automation, observability, architecture hygiene, code quality, security by design and tech-debt management
Introduce engineering practices (SRE principles, automated release pipelines, trunk-based development) where suited
Run pilot programmes, manage rollouts, collect feedback and iterate. Use change management levers (training, coaching, communications, communities of practice)
Ensure cross-functional dependencies are managed and blockers escalated
Define and track KPIs to measure initiative impact; surface regular progress reports to Portfolio Managers and leadership
Establish governance for OKR progress reviews and technical change controls
Build internal capability via workshops, playbooks and mentoring; enable Portfolio Managers to steward ongoing change
Curate and maintain a library of patterns, playbooks and learnings
Evaluate third-party tools, manage vendor relationships for AI and engineering tooling, and ensure integration with enterprise standards
Qualification
Required
Strong stakeholder management: influence senior leaders and cross-functional teams without direct authority
Effective communication and facilitation: run workshops, consensus sessions and executive briefings
Coaching and mentoring: ability to upskill teams and leaders through hands-on coaching
Change leadership: pragmatic change delivery focus, resilience and bias for action
Analytical problem solving: data-driven decision making and pragmatic trade-off management
Deep familiarity with Agile frameworks (Scrum, Kanban; experience with SAFe or team-of-teams is an advantage)
Practical experience with OKR design, cascading and measurement
Knowledge of AI tooling for software engineering and productivity (LLM copilots, code generators, test generation tools, knowledge bases) and an understanding of their strengths/risks
Strong understanding of modern engineering practices: CI/CD, automated testing, test-driven development, trunk-based development, DevOps/SRE, observability and security-by-design
Hands-on exposure to tools such as ADO, Confluence, Git/GitHub/GitLab, CI servers (Jenkins/Circle/GHA), observability (Prometheus/Grafana/New Relic), and common AI/ML toolchains; able to evaluate tooling fit
Data-literate: comfortable defining and using metrics/dashboards to measure impact
Preferred
Typically 5+ years delivering technology transformation in large engineering organisations; demonstrable experience working with portfolio or programme teams
Track record of running pilots and scaling change across multiple teams
The ability to build and maintain relationships at all levels of the organisation
Any of the following technical qualifications would be beneficial: SAFe SPC or ASPC, SAFe Lean Portfolio Management
Willingness to move outside the Technology area when required, to work with Product or the business in order to effect change and improvements in delivery
You will be expected to have a broad technical understanding to support your Agile credentials from software architecture through test, DevOps practices, security and operational run
Experience in the Insurance domain is desirable
Benefits
Professional development opportunities
Interesting work
Supportive leaders
Vibrant and inclusive culture
Collaborate with talented colleagues
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP, General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
Company data provided by crunchbase