Banana Republic · 2 months ago
Lead, Part Time - Columbia Mall - MD
Columbia, MD
Part-time
Onsite
Mid Level
$16.20/hr - $20.25/hrBanana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality collections. In this role, you will support the store leadership team by performing functional tasks and act as a role model to employees, focusing on leading processes and delivering a best-in-class customer experience.
FashionLifestyleRetail
Responsibilities
Consistently treat all customers and employees with respect and contribute to a positive work environment
Promote customer loyalty by educating customers about our loyalty programs
All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience
Support sales leader during (non-peak) hours, with the customer as the primary focus
Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
Build and share expertise in the product lifecycle
Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
Leverage omni-channel to deliver a frictionless customer experience
Ensure all compliance standards are met
Qualification
Required
Ability to utilize technology effectively to engage with customers and team to meet goals
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds
Consistently treat all customers and employees with respect and contribute to a positive work environment
Promote customer loyalty by educating customers about our loyalty programs
Become an expert of the brand's selling behaviors by role modeling these behaviors with every customer
Support sales leader during (non-peak) hours, with the customer as the primary focus
Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
Build and share expertise in the product lifecycle
Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
Leverage omni-channel to deliver a frictionless customer experience
Ensure all compliance standards are met
Provides clear and direct communication of expectations
Demonstrate interest and initiative towards continuous improvement and growth
Benefits
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
Company
Banana Republic
Banana Republic is an American clothing and accessories retailer owned by American multinational corporation, Gap Inc. It is a sub-organization of Gap.
Founded in 1978
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sandra Stangl
President & CEO
Sergio Odriozola
Senior Vice President, Chief Product Officer
Recent News
Providence Business News
2026-01-03
2025-11-07
Company data provided by crunchbase