Prosperity Workforce Solutions · 2 months ago
Technical Services Engineer
Houston, Texas, United States
Full-time
Hybrid
Mid Level
3+ years expProsperity Workforce Solutions is a leading organization in the power protection and automation sector, seeking a Technical Services Engineer. The role involves providing advanced technical support to customers, conducting on-site visits, and contributing to the development of technical documentation while managing projects independently.
Staffing & Recruiting
Responsibilities
Deliver advanced technical support to customers regarding product installation, configuration, and troubleshooting
Conduct on-site visits, product demonstrations, commissioning assistance, and customer training
Provide feedback to internal engineering and product teams based on field performance, customer experience, and emerging industry needs
Assist in developing technical documentation including application notes, proposals, and system integration guides
Act as an escalation point for complex technical issues related to product functionality or system compatibility
Represent the organization at technical/user conferences, industry meetings, and customer workshops
Manage assigned projects independently to ensure accurate delivery within established scope and timelines
Qualification
Required
Bachelors degree in Electrical Engineering (or closely related discipline)
3-5 years experience working with protective relays, fault recorders, grid protection, or power system automation
Understanding of electrical power transmission, distribution, and generation systems
Analytical skillset with exposure to EMTP, load-flow analysis, and short-circuit studies
Strong communication and presentation skills with the ability to convey complex engineering concepts clearly
Comfortable working independently while managing multiple tasks and deliverables
Ability to travel within the U.S. and occasionally to Canada
Ability to pass pre-employment background and drug screening
Preferred
Prior experience configuring relay protection systems or grid-automation solutions
Familiarity with communication protocols (DNP3, IEC 61850, Modbus, etc.)
Previous experience supporting utility or industrial clients
Project coordination or technical leadership experience
Benefits
Competitive compensation
Benefits
Allowances (vehicle/home office support may be included)
Company
Prosperity Workforce Solutions
Prosperity Workforce Solutions focuses on the development of transformative solutions that have concrete and measurable positive impacts on an organization’s strategy in the long term.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase