Apply on Employer Site

Carter Lumber · 2 months ago

Inside Sales Coordinator

Sanford, NC

Full-time

Onsite

New Grad, Entry Level

Carter Lumber is seeking an Inside Sales Coordinator to support their inside sales program and provide exceptional customer service to contractors and do-it-yourselfers. The role involves acting as a point of contact for sales representatives, assisting customers with purchase decisions, and ensuring efficient sales transactions while maintaining inventory control.

Real Estate

Responsibilities

Assists in building and maintaining relationships with contractor customers and do-it-yourselfers by providing superior customer service

Act as a point of contact for inside sales representatives by supplying advice and information on products, estimate, and delivery scheduling

Ensures all lines of communication are tied together

Assist the inside sales program to ensure that sales and profit goals are met

Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls

Provides superior customer service while ensuring sales and profit goals are met

Follows up on online customer quotes from the Quote Management System and logs updates in the system

Supports the outside sales program and contractor customers as directed

Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise

Ensures all company policies and procedures are followed including sales, inventory and safety

Assists in the yard as needed and other duties as assigned

Identifies personal growth needs and learning opportunities

Completes required orientation and safety training

Commits to continued learning on products, packages, procedures and more