Warby Parker · 3 days ago
Keyholder - Greene St.
New York, NY
Full-time
Onsite
New Grad, Entry, Mid Level
$20/hr - $23/hr
0+ years expWarby Parker is a company dedicated to providing accessible vision care while making a positive impact on the world. They are seeking a Sales Supervisor to create exceptional customer experiences and lead retail operations, including promoting the brand's values and fostering an inclusive environment. The role involves direct customer interaction, leading the sales floor, and participating in special projects.
E-CommerceFashionRetail
Responsibilities
Communicate Warby Parker's values and brand philosophy to customers
Promote an efficient, inclusive, and service-minded retail environment
Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
An upbeat, flexible team player who leads by example
Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
Open and close the store
Help foster an inclusive culture by treating customers and colleagues with respect
Qualification
Required
Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service
Cool under pressure and able to adapt quickly
A go-getter with an entrepreneurial spirit
Curious and eager to learn
A team player who is passionate about helping customers and teammates alike
An innovative, proactive problem-solver
Proud of your work and self-motivated to be a top performer
Able to bring a positive, fun energy to the workplace, even when working long hours
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Benefits
Health, vision, and dental insurance
Life and AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)
Company
Warby Parker
Warby Parker is a lifestyle brand that offers designer eyewear while being a socially conscious business.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$730.5MKey Investors
GoogleD1 Capital PartnersDurable Capital Partners
2025-05-20Post Ipo Equity· $75M
2024-02-21Post Ipo Debt· $120M
2021-09-29IPO
Leadership Team
Dave Gilboa
Co-Founder and Co-CEO
Neil Blumenthal
Co-founder and Co-CEO
Recent News
2026-01-11
MenloVentures
2026-01-05
Company data provided by crunchbase