Syracuse University · 2 months ago
Functional Business Analyst
Syracuse University is a private, international research university with a rich history and diverse offerings. The Functional Business Analyst plays a critical role in supporting facility systems and ensuring alignment between business stakeholders and technical teams, with responsibilities that include gathering requirements, facilitating technology implementations, and optimizing processes.
AssociationBiotechnologyEducation
Responsibilities
Maintain and support facility systems to ensure optimal performance and reliability
Collaborate with IT teams to troubleshoot and resolve system issues in a timely manner
Monitor system performance and recommend improvements or updates as necessary
Ensure data accuracy, integrity, and security within assigned systems
Work closely with business units to understand their processes, challenges, and system requirements
Analyze business needs and translate them into functional and technical requirements for system enhancements or new features
Facilitate meetings and workshops with stakeholders to gather input and prioritize needs
Document workflows, processes, and system configurations to support operational transparency and decision-making
Develop and maintain reports, dashboards, and data visualizations to support decision-making and operational efficiency
Provide data insights to help business units achieve their strategic and operational goals
Collaborate with technical teams to design, configure, and implement system updates or new functionality
Test system changes, ensuring they meet business requirements and do not disrupt operations
Develop and deliver end-user training, documentation, and ongoing support to maximize system utilization
Identify opportunities for process improvement and work with stakeholders to implement solutions
Other duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field
Three (3) plus years of experience in business analysis, system administration, or a related role
Proven ability to gather and document business and technical requirements
Strong analytical and problem-solving skills, with attention to detail
Proficiency in business analysis techniques and tools
Knowledge of system workflows, integrations, and data management principles
Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders
Ability to manage multiple priorities and work collaboratively in a team environment
Preferred
Experience with facilities management, energy management, environmental health or transportation systems
Experience with reporting tools, data analysis, and visualization platforms
Company
Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit.
H1B Sponsorship
Syracuse University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (51)
2023 (50)
2022 (32)
2021 (44)
2020 (33)
Funding
Current Stage
Late StageLeadership Team
Recent News
Central New York Business Journal
2026-01-14
2026-01-12
2025-10-25
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