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Texas Capital · 2 months ago

Assistant Banking Center Manager

Plano, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

Texas Capital is a financial institution focused on helping businesses and their leaders succeed. The Assistant Banking Center Manager will support the development of branch associates, ensure the proper operation of the financial center, and foster customer relationships while managing various banking transactions and compliance requirements.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Support the coaching, development and career advancement of all branch associates

Act as Financial Center Manager in charge as needed

Ensure proper operation of the financial center to include needs-based conversations, service, operations and risk management, and human resources management

Responsible for monthly financial center audit procedures, including review of teller cash funds, negotiables, security equipment, and various operational functions

Handle all banking transaction, teller activity and client requests with exceptional customer experience. Teller activity includes but not limited to deposits, withdrawals, wire transfers, etc…

Coordinate legal documentation to ensure compliance to various regulations

Act as a liaison with various internal departments to facilitate client on-boardings

Assist with system and process project efforts

Establish, retain and deepen customer relationships by executing relationship management strategies and performing efficient and accurate banking transactions

Uncover the needs of new and existing customers and refer them to the relevant solutions, services, and experts available within the bank

Proactive customer outreach that is aligned to our high touch / engagement model

Support Small Business Activity within market to drive new business acquisition and deepen existing relationships

Proactive phone calls to both existing and prospect customers

Develop a strong understanding of the consumer and small business solutions and service offerings to best answer questions from prospects

Open accounts for new walk-in; coordinate legal account documentation to ensure compliance with all relevant banking regulations

Originate lending solutions for both Small Business and Consumer relationships

Partner directly with various lines of businesses to ensure deeper client relationships

Assist in community awareness events to increase bank outreach and foster new business opportunities

Assist management with various operational duties and responsibilities

Abide by Texas Capital Bank policies, procedures, and regulatory compliance guidelines

Qualification

Branch operations knowledgeCustomer service experienceLeadership experienceSales experienceMicrosoft Office proficiencyAnalytical skillsProblem-solving abilitiesSalesforce knowledgeLegal documentation knowledgeBusiness banking knowledgeInterpersonal skillsCommunication skillsTime management skillsAttention to detail

Required

Minimum of 5 years branch experience, management experience preferred

Strong knowledge of bank and branch operations

Strong customer service and sales experience

Strong knowledge of ethical sales behavior and activity management

Excellent interpersonal, verbal and written communication skills

Excellent communication skills, both verbal and written, with the ability to speak concisely

Outstanding leadership experience, with a proven, successful record of coaching and mentoring employees to improved results

Superb analytical, problem-solving and decision-making abilities

Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel)

Strong ability to multitask and problem solve in a fast-paced environment to accomplish many tasks efficiently and timely

Self-starter and ability to multi-task in a fast-paced environment

Outstanding organization and effective time management skills

Strong attention to detail and accuracy

Strong phone communication skills

Preferred

Management experience preferred

College degree preferred, but not required

Strong knowledge of legal entity documentation preferred

Proficient knowledge of Salesforce preferred

Strong knowledge of business banking and credit origination preferred

Benefits

Health insurance coverage

Wellness program

Fertility and family building aids

Life and disability insurance

Retirement savings plans with a generous 401K match

Paid leave programs

Paid holidays

Paid time off (PTO)

Company

Texas Capital

Glassdoor2.9

Since our founding in 1998, Texas Capital remains impassioned by the spirit of entrepreneurship and innovation.

Founded in 1998

Dallas, Texas, USA

1001-5000 employees

http://www.texascapitalbank.com

H1B Sponsorship

Texas Capital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (9)

2023 (11)

2022 (20)