Patriot Bank, N.A. · 3 months ago
VP, Branch Manager
Stamford,CT,US
Full-time
Onsite
Mid, Senior Level
7+ years expPatriot Bank, N.A. is seeking a VP, Branch Manager to oversee the administration of sales, service, operations, and personnel at the branch. The role involves ensuring compliance with bank policies, managing sales targets, and fostering a positive work environment while developing staff and enhancing customer service.
BankingFinancial ServicesInformation Services
Responsibilities
Responsible for the administration of sales, service, operations, personnel, audit, and security activities of the branch to meet the Bank’s objectives
Ensure adherence to Bank policies, procedures, and regulatory guidelines, assisting in the achievement of Bank goals and initiatives
Register, maintain and monitor annual registration with the National Mortgage Licensing System and Registry in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act
This role has supervisory responsibilities for two or more employees and must have the ability to identify training and development needs
Prepare performance appraisals, recommend salary changes and render timely disciplinary action when needed
Develops sales targets for Branch and communicates goals to the staff
Manages the daily sales activities and delivery of excellent customer service
Fosters an environment that inspires, motivates, and supports with hands-on leadership
Facilitates ongoing communication and branch meetings to improve productivity
Provides coaching and mentoring, while identifying training opportunities
Create a team spirit environment throughout the Branch and motivate all employees to maximize sales
Train staff to provide quality customer service to ensure retention and growth in all lines of business
Develop a culture within the branch to ensure: the concepts of quality customer service, sales techniques, and goals
Ensure teamwork and adherence to the approved budget for the branch
Participate in local community, civic and business organizations to establish the bank’s presence, generating new business and cultivate referrals
Ensure timely resolutions of customer issues or complaints
Perform daily banking transactions using the TCR such as, but not limited to, deposits, withdrawals, check cashing, maintaining and reloading ATMs, and requests for account information as needed
Maintain compliance with Bank policies and government regulations
Monitor Branch Operations to ensure adherence to sound systems and controls while achieving maximum operating efficiency
Must be willing to work alternating shifts, including Saturdays
Must be willing to work flexible shifts including Saturdays and be willing to cover other branches when needed
All employees are responsible for compliance with the Bank Secrecy Act and in some roles, OFAC regulations. Depending on your job responsibilities, more or less aspects of the regulations may apply, but at a minimum , all employees are responsible for reporting suspicious activity they identify in the course of performing their job duties. This includes activities conducted by customers, fellow employees, board members, and vendors
Qualification
Required
Demonstrated Sales skills
Strong interpersonal, listening and communication skills
Meet or exceed goals in previous positions and possess a solid working knowledge of bank products and services
Demonstrate leadership ability and mentoring skills
Strong sense of integrity and personal ethics
Exceptional time management skills
Minimum of 7 years banking management experience
Basic PC, MS Word and Excel
Bachelor's degree or equivalent business experience in the banking industry
Preferred
2-3 years Bank supervision experience preferred
Experience developing a network of referral sources
Benefits
401K
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Paid Time Off
Company
Patriot Bank, N.A.
Patriot Bank is a leading community and commercial bank headquartered in Stamford, CT with branches in Fairfield and New Haven Counties in Connecticut and in Westchester County in New York.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$10.66M2025-06-05Post Ipo Equity· $10.66M
1994-09-09IPO
Leadership Team
Steven Sugarman
President and CEO
Recent News
Patriot National Bancorp Inc.
2025-10-31
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