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SERVPRO · 21 hours ago

Roofing Manager

Gallatin, TN

Full-time

Onsite

Senior Level

5+ years exp

SERVPRO is a trusted leader in fire and water cleanup and restoration services, mold mitigation, and construction. The Roofing Manager will lead the development and growth of the roofing service line, ensuring services meet market demand and align with company goals while collaborating with cross-functional teams.

ConsumerIndustrial

Responsibilities

Lead a cross functional team in the development and implementation of a strategy for the roofing service line, aligned with company objectives

Conduct market research to identify user personas, trends, opportunities, and competitive analysis in the roofing industry

Lead end-to-end service development, including a business growth model, recommended organizational structure, human resource documents, employee learning paths, job file documentation, and detailed work processes

Ensure that roofing services recommendations meet regulatory, safety, and quality requirements

Work with procurement teams to optimize roofing material offerings for franchises

Create and delivers training materials and presentations for franchises

Schedule, create budgets for, and oversee roofing services training opportunities for franchises

Gather and analyze feedback from customers and franchises, as well as market and performance data to identify opportunities or improvements

Manage the support provided to franchises, Franchise Business Consultants, and Regional Directors of Operations to improve franchise performance and growth associated with roofing services

Qualification

Roofing business managementMarket researchRoofing materials knowledgeAnalytical skillsMicrosoft Office proficiencyInterpersonal skillsLeadership skillsCommunication skills

Required

Minimum of five years experience in the roofing business, preferably with field experience, plus a proven ability to lead with influence in a cross-functional and complex environment

Strong knowledge of roofing materials, estimating processes, installation processes, and industry regulations

Strong analytical skills and experience with business finances and operations

Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization

Advanced knowledge of Microsoft Office; fluent in Microsoft Word, Excel, and PowerPoint

Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience

Experience in briefing and collaborating with senior leaders on proposed courses of action

A driver's license and the ability to travel as needed to fulfill job responsibilities

Flexibility to work longer hours on occasion due to workshop scheduling or project deadlines based on the needs of the business

The average overnight travel requirement for this position is: 10% - 15% per month

Bachelor's degree in business administration, project management, construction management, or a related field; or comparable experience in a construction management role