Senior Account Executive, Client Success jobs in United States
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Darwin Software · 2 months ago

Senior Account Executive, Client Success

positionChicago, IL
timeFull-time
remoteHybrid
senioritySenior Level

Darwin Software is seeking a Senior Account Executive for Client Success to act as a strategic partner for their largest enterprise clients. This role focuses on managing client relationships, driving high-level strategy, and ensuring client success through proactive engagement and insights from the Darwin platform.

Computer Software

Responsibilities

Own the client relationship, day-to-day and strategically. Your goal is to move beyond "point of contact" to "trusted advisor."
Proactively anticipate client needs and serve as their internal advocate, coordinating with analysts, product, ops, and creative teams to deliver exceptional service
Lead strategic meetings, QBRs, and reporting cycles, focusing on insights and actions, not just data delivery
Be the expert: Train clients on the Darwin platform to help them find and understand what’s working
Deepen relationships across the client organization to understand their business goals and identify new opportunities to drive adoption and deliver more value
Drive client retention by proving a clear, undeniable connection between our work and their success

Qualification

Client relationship managementDigital advertising platformsMarketing analyticsAnalytical skillsProject managementStrategic consultingPerformance creativeEnterprise marketing experience

Required

You are customer-obsessed. You are proactive, outgoing, and genuinely motivated by understanding a client's goals and delighting them with exceptional service and results
You understand the tools of the trade. You have hands-on familiarity with digital advertising platforms (e.g., Meta, Google Ads, TikTok) and marketing analytics
You're confident leading executive-level conversations, distilling complex insights, and pushing client thinking forward with a strong point of view
You have strong analytical skills and are comfortable digging into spreadsheets and data to find the 'why.'
You're highly organized and a natural project manager who can orchestrate work across multiple internal teams

Preferred

Experience with enterprise marketing orgs
Background in marketing strategy, performance creative, strategic consulting or ad tech

Company

Darwin Software

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Darwin Software is driving the future of advertising by using data-driven creative intelligence to make smarter creatives.
dateFounded in 2018
location
Chicago, Illinois, USA
people-size51-200 employees
web-link
http://darwinsoftware.io

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-01-01Private Equity
Company data provided by crunchbase