KeyBank · 5 months ago
Sr. Research Insights Manager
4910 Tiedeman Road, Brooklyn, OH
Full-time
Hybrid
Senior Level, Lead/Staff
$71K/yr - $122K/yr
12+ years expKeyBank is a national association that focuses on providing financial services. The Research Insights Manager will manage end-to-end market research projects, collaborating with various business units to deliver actionable insights that inform strategies and enhance customer experiences.
Banking
No H1B
Responsibilities
Build relationships across the bank to stay in-tune with strategic priorities to uncover relevant research needs and then translate those needs into research projects
Recommend, design and execute a wide range of qualitative and quantitative research projects, from planning through analysis, storytelling and presentation – adapting insights and/or positioning of findings to align to the audience that is consuming the information (doer vs. executive)
Act as a player coach in managing a team of market research professionals, guiding them on all facets of a project intake to approach recommendation through execution and insights delivery
Connect the dots across multiple study learnings to drive out a rich perspective on where improvement opportunities lie
Advise leadership and employees across the organization about our clients’ current perceptions and gaps in experiences
Proactively recommend new and innovative ways to enhance reporting of research results & insights
Frequently seek to deepen understanding of current events and trends within financial services and the research industry
Qualification
Required
Bachelor's Degree in Behavioral Science, Economics, Social Sciences or other related discipline or equivalent experience
12+ years of Market Research experience or similar role related to the specific responsibilities of this position
Deep hands-on expertise of quantitative and qualitative research methods; able to recommend appropriate methodologies
Highly fluent and up-to-date with the latest market research trends and approaches
Able to interpret complex data from multiple sources and then cohesively organize and present information in support of findings
Able to independently manage multiple projects simultaneously and meet deadlines in a fast-paced environment
Goal-oriented self-starter with an intellectually curious mindset and a strong ability to think outside of the box and innovate
Exceptional written, oral communication and presentation skills
Extreme attention to details and strong problem-solving skills
Proven efficiency in MS Excel and ability to create impactful and visual PowerPoints
Experience with SPSS and/or Python are a required
Benefits
Eligibility for incentive compensation subject to individual and company performance
Eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance
Company
KeyBank
At KeyBank we’ve made a promise to our clients that they will always have a champion in us.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Gorman
Chairman, Chief Executive Officer, and President, KeyCorp
Holly Santoro
Executive Administrator to the Chairman & CEO
Recent News
2023-08-28
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