Milacron · 2 months ago
Inside Sales Representative - International
Unifiller Systems ULC is an organization that focuses on international sales in the food processing and bakery industries. The Inside Sales Representative will identify new sales opportunities, maintain customer relationships, and support the sales process to drive growth globally.
IndustrialMachinery ManufacturingManufacturingMechanical EngineeringPlastics and Rubber ManufacturingProduct Design
Responsibilities
Support the Business Development Manager (BDM) and Territory Manager (TM) with prospecting, lead generation, and sales-related activities focused on international markets
Maintain and update the Customer Relationship Management (CRM) system (Salesforce), ensuring accurate and current data
Prioritize, organize, and respond to activities related to developing sales opportunities with international customers
Qualify opportunities through cold calling, territory penetration, data mining, and booking meetings
Collect all necessary customer information to complete spec sheets and generate accurate quotes
Provide technical product recommendations based on customer needs and industry standards
Assist with entering service tickets on behalf of BDM/TM to support customer service and follow-up
Demonstrate and explain product functionalities to potential buyers, supporting product education
Support customers by troubleshooting basic operational issues before escalating to technical support
Stay informed on food processing machinery, automation, and industry trends to provide relevant solutions
Follow established sales processes, protocols, and procedures to ensure consistency and compliance
Perform other duties as assigned by the VP of Sales and BDM to support organizational goals
Qualification
Required
Experience working in a sales team environment, supporting sales or marketing activities
1-2 years of experience in inside sales, telemarketing, or direct sales support
A diploma in Business with a focus on Sales, Marketing, or a related field
Experience with CRM systems, ideally Salesforce
Strong customer service orientation and experience in telemarketing or inside sales
Ability to work in a fast-paced, multi-tasking environment
Aptitude for understanding and supporting technical equipment and machinery
Excellent written and oral communication skills in English; fluency in Spanish is a strong plus
Proficiency in MS Office (Word, Outlook, Excel, Teams) and willingness to learn additional software
Preferred
Fluency in Spanish to support our international customer base
Industry knowledge in food processing, bakery, or pharmaceutical sectors is a plus
Additional language skills are an asset
Company
Milacron
Milacron is a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the plastic technology and processing industry.
Funding
Current Stage
Late StageTotal Funding
unknown2019-07-12Acquired
2005-05-01Private Equity
Leadership Team
Recent News
2024-02-19
Company data provided by crunchbase