TechFlow, Inc. · 2 months ago
Business Process Engineer
United States
Full-time
Remote
Mid Level
3+ years expTechFlow Inc. is a leading provider of technology solutions and professional services to government agencies. They are seeking a skilled Business Process Engineer to join their Platform Services Division in support of a large government contract, focusing on the administration, configuration, and optimization of a CMMS platform for industrial asset maintenance operations.
Business Development
No H1B
U.S. Citizen Only
Responsibilities
Administer and configure the CMMS platform to support maintenance operations for industrial assets
Gather and analyze business requirements from stakeholders and translate them into system configurations
Design and implement workflows, business rules, and automation within the CMMS platform
Configure asset hierarchies, work order processes, preventive maintenance schedules, and inventory management functions
Develop and maintain system documentation including configuration guides, process flows, and standard operating procedures
Conduct user training and provide ongoing support to maintenance teams and system users
Perform system testing, quality assurance, and validation of configuration changes
Collaborate with technical teams to integrate the CMMS with other enterprise systems
Optimize business processes to improve maintenance efficiency and asset reliability
Monitor system performance and recommend enhancements to improve user experience
Support data migration, system upgrades, and platform enhancements
Ensure system configurations comply with government standards and security requirements
Qualification
Required
Bachelor's degree in Engineering, Business Administration, Information Systems, or related field (or equivalent experience)
3+ years of experience administering and configuring enterprise CMMS or EAM (Enterprise Asset Management) platforms such as SAP EAM/PM, IBM Maximo, Salesforce Field Service, Infor EAM, Oracle EAM, or similar systems
Strong understanding of maintenance management business processes including work order management, preventive maintenance, asset lifecycle management, and inventory control
Experience with system configuration, workflow design, and business rule implementation
Proven ability to gather requirements and translate business needs into technical solutions
Knowledge of industrial asset maintenance operations and best practices
Excellent problem-solving and analytical skills
Strong communication skills with ability to work effectively with technical and non-technical stakeholders
Experience creating documentation and delivering user training
Ability to obtain and maintain Public Trust Clearance (US Citizenship is required)
Preferred
Experience with multiple CMMS/EAM platforms (SAP, Maximo, Salesforce, etc.)
Knowledge of reliability-centered maintenance (RCM) or total productive maintenance (TPM) methodologies
Experience supporting government or federal agency contracts
Familiarity with facilities management, fleet management, or industrial operations
Understanding of asset performance management and condition-based maintenance strategies
Experience with system integrations using APIs, web services, or middleware
Knowledge of data management, reporting, and analytics within CMMS platforms
Certification in relevant CMMS platforms or business process management
Experience with change management and organizational adoption strategies
Familiarity with ITIL, Lean, or Six Sigma methodologies
Benefits
Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines)
401k plan with Roth option.
Eligibility for an employer match.
Immediate vesting
Paid time off
Holidays – 11 paid holidays per year
Comprehensive medical, dental, and vision plans
Company-paid Life & AD&D insurance plan
Employee Assistance Program
Wellness Resources
Company-paid training and development program
Voluntary benefits include:
Life & AD&D Insurance for employee, spouse, and children
Short-term and long-term disability (per plan guidelines)
Legal Shield and Identity Theft protection plans
Pet Insurance
Company
TechFlow, Inc.
At TechFlow, we relish solving the difficult problems, making an impact, and exceeding customer expectations.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Baum
CEO
Mark Carter
President and Chief Operating Officer
Recent News
Mexico Business
2025-11-28
2025-08-04
2023-10-30
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