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AllianceOne · 2 months ago

1st Party Mortgage Collections Agent

United States

Full-time

Remote

New Grad, Entry Level

$17/hr - $17/hr

AllianceOne is a subsidiary of Teleperformance, providing a global leader in contact center management. They are seeking entry-level 1st Party Mortgage Collection Agents to provide customer service via calls related to mortgage assistance.

CommercialFinancial Services

Responsibilities

Provide the highest level of customer service via inbound/outbound calls in communication with consumers regarding mortgage assistance

Navigate multiple systems in a fast paced-environment

Qualification

Customer service experienceVerbal communication skillsProblem solvingBasic computer skillsTeamwork

Required

Prior customer service experience (call center/banking experience is a plus)

Excellent verbal communication skills

The ability to problem solve creatively

Strong desire to achieve goals

Basic computer knowledge/skills

Ability and openness to work with a diverse customer base

Works well in team settings

Benefits

Health Insurance (Medical/Dental/Vision)

HSA/FSA plans

Generous Paid Time Off package

Optional Daily Pay

EAP

401k after 90 days

Company

AllianceOne

AllianceOne is provides debt collection services and contact center solutions.

Founded in 1998

Feasterville Trevose, Pennsylvania, USA

1001-5000 employees

https://www.allianceoneinc.com

Funding

Current Stage

Late Stage

Total Funding

unknown

2007-08-01Acquired

Leadership Team

Harry Neerenberg

Chief Financial Officer

Katie Haugerud

Talent Acquisition Business Partner

Recent News

PR Newswire

Frost & Sullivan Recognizes AllianceOne and Central Florida Expressway Authority with 2024 Customer Value Leadership Award

2024-12-03

Morningstar

AllianceOne Receivables Management awarded 3-year revenue cycle solutions contract with healthcare improvement company Premier, Inc.

2023-12-07

Company data provided by crunchbase