Abercrombie & Fitch Co. · 1 day ago
Manager, Global Franchise Account Management
Columbus, OH
Full-time
Hybrid
Mid, Senior Level
6+ years expAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories. This role focuses on onboarding new partnerships, establishing operational excellence, and driving process evolution to ensure sustainable growth potential in the franchise channel.
ApparelE-CommerceRetailWomen's
Responsibilities
Act as the primary point of contact for Franchise partner(s), leading the coordination of all aspects of the relationship
Build and maintain strong connectivity to Franchisee(s), by providing support, guidance, and ensuring compliance with Brand standards with a focus on influencing Brand positioning
Regularly review performance metrics and develop annual strategies and revenue forecast within channel in collaboration with Franchisee(s), finance and regional team
Problem solve to address Franchise partner concerns promptly and work collaboratively to find solutions
Provide strategic insight and recommendations of growth opportunities through the management of product, marketing, and overall Brand health
Manage complex strategies across multiple internal and external teams. Building trust with internal and external partners will be key
Ensure contractual responsibilities are met by A&F and partner
Demonstrating a collaborative, solutions-oriented mindset when partnering cross- functionally and engaging with the franchisee
Leading business presentation and strategic discussions, proactively fostering transparency and trust with franchise partners
Qualification
Required
Bachelor's Degree or related experience
6+ years prior experience working in relevant industry roles, with a preference for retail
Understanding of retail product development timeline/calendar
Experience working well in a cross-functional team environment as well as with external partnerships
Strong communication skills, including comfort in presenting and collaborating with all levels of leadership
Openness to work across international time zones
Motivated by business profitability and prospect of business growth
Organizational skills & ability to manage many simultaneous workstreams
Curiosity & eagerness to creatively solve problems
Strong leadership skills. Comfortability leading change
Basic knowledge of Microsoft Office programs – esp. Excel, Powerpoint, and Word
Desire to learn & hunger for more!
Benefits
Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
Seven associate wellness half days per year
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!
Company
Abercrombie & Fitch Co.
Abercrombie & Fitch Co.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-09-26IPO
Leadership Team
M
Michael S. Jeffries
CEO
Robert Ball
Chief Financial Officer
Recent News
Retail Insight Network
2026-01-15
2026-01-14
2026-01-13
Company data provided by crunchbase