Dairy Farmers of America · 3 months ago
Supervisor, QA Records and Regulatory
Mechanicsburg, PA
Full-time
Onsite
Mid, Senior Level
2+ years expDairy Farmers of America is seeking a Supervisor for QA Records and Regulatory to provide work direction and supervision to Record Review personnel and QA Specialist employees. The role involves ensuring compliance with regulatory and quality standards, coaching team members, and supporting continuous improvement activities.
AgricultureDairyDietary SupplementsFood Processing
Responsibilities
Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate standards, and customer expectations
Oversee required quality record review such as operational and production documentation, CCP, PC and other documentation
Provide coverage for direct reports in the case of planned or unplanned vacation, sick days, etc
Write, review, and implement quality assurance procedures with a direct focus on procedures relating to the record review process, proper documentation, and other related programs
Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance in relation to the record keeping and review process. Train employees on updates to procedures and protocols
Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes
Support customer, regulatory and third-party quality and food safety audits
Supervise hourly employee’s activities to meet or exceed the standards and specifications established by quality assurance and the organization
Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion
Identify and retain highly effective personnel through proper selection, training, and establishing expectations
Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond
Foster a positive and effective work culture with direct reports
Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime
Maintain close surveillance over documents and records results to ensure finished product is food safe and meets customer expectations
Support the analysis of quality paperwork data to assess personnel performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends in order to correct and coach personnel to reduce errors in paperwork
Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees
Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Qualification
Required
2 to 5 years of quality assurance, manufacturing, or related experience, preferably in a food, beverage, or similar facility
Demonstrated leadership attributes or team leadership experience; supervisor experience preferred
Knowledge of both laboratory and plant current good manufacturing practices (cGMPs)
Knowledge of Microsoft Office Suite and company computer systems
Knowledge of principles and practices of supervision, training, and personnel management
Skill in leadership and coaching
Able to complete basic arithmetic as needed
Able to communicate clearly and effectively, both verbally and in writing
Able to work in collaboration effectively and foster good teamwork
Able to take appropriate steps to find solutions to problems
Able to present options and ideas to current processes or procedures
Able to handle challenging or conflict situations with tact and professionalism
Able to respond courteously and efficiently to inquiries, complaints, and requests
Able to interpret and apply company policies
Able to adapt and manage to change effectively
Able to take initiative in performing job and seek increased responsibilities
Must be able to read, write and speak English
Preferred
Undergraduate degree in related curriculum preferred
Certification and/or License - PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment
Company
Dairy Farmers of America
Dairy Farmers of America is a milk marketing cooperative owned and served by farmers across the nation.
10001+ employees
H1B Sponsorship
Dairy Farmers of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$45MKey Investors
U.S. Department of Agriculture
2022-09-15Grant· $45M
Leadership Team
Dennis Rodenbaugh
Chief Executive Officer
Daniel Jones
Division Chief Financial Officer
Recent News
2025-12-15
Family Features
2025-11-04
Company data provided by crunchbase