Mascoma Bank · 2 months ago
Branch Manager II
Enfield,NH,US
Full-time
Hybrid
Mid, Senior Level
$62K/yr - $81K/yr
3+ years expMascoma Bank is a community-focused financial institution seeking a Branch Manager II for their Enfield Branch. The Branch Manager II will lead the branch's operations, ensuring profitability and exceptional customer service while managing staff and maintaining compliance with banking regulations.
Financial Services
Responsibilities
Oversee all performance management within the Branch and partner with the Assistant Branch Manager to ensure optimum operating efficiency by:
Making routine employment decisions, including reviewing performance, assigning work, providing training, guiding, and advising staff as necessary
Developing, implementing, and maintaining ongoing training for self and staff, including regular staff meetings and one-on-one meetings to ensure success of individuals and branch
Must be knowledgeable about the banking industry and able to perform various Relationship Banker duties
Must be aware of banking regulatory matters and proper operational procedures to keep the branch running successfully and within bank best practices
Interpreting and explaining bank policies, programs, and objectives, ensuring that approved operating policies and procedures are implemented and maintained
Continually evaluating operating methods and procedures, making recommendations for improvements, and implementing approved changes
Provides customers with information and assistance, responding to a variety of customer questions or complaints
Interviewing customers and compiling necessary information to determine customers’ requirements and the best type of loan to satisfy their needs
Ensuring that all necessary personal and financial data is obtained and properly analyzed
Attends education programs made available by the bank
Adheres to and upholds all written policies and procedures of Mascoma Bank, including BSA/CIP and OFAC monitoring and reporting, security, operation, and personnel policies
Qualification
Required
Bachelor's degree or equivalent in work experience
Three plus (3+) years of branch management experience
Proven record of branch growth and customer and business development skills
Lending experience in consumer, Home Equity, and small business loans
Knowledge of computers/strong typing skills
Strong written and verbal communication skills and proficiency in problem-solving
Great, positive attitude and likes to work with people on a team
Travel to other Mascoma Bank locations is required for training and occasional meetings
Flexibility in job schedules and work locations including Saturday and early morning drive-up hours
Ability to maintain confidentiality and privacy of customer information
Professional appearance; consistent with position and MB appearance policy
Benefits
Comprehensive health care, dental care, and vision.
401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service.
Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off.
Tuition Reimbursement.
Student Loan Paydown and so much more!
Company
Mascoma Bank
Mascoma Bank is a mutually owned bank and not for sale.
Founded in 2013Bethel, Vermont, USA
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$65M2020-07-22Grant· $65M
Leadership Team
Ryan Bishop
SVP, Managing Director, Mascoma Community Development
Recent News
2026-01-08
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