AAA Auto Club Enterprises ยท 2 months ago
Travel Clerk
Pittsburgh, PA
Full-time
Onsite
New Grad, Entry LevelAAA East Central is seeking a full-time Travel Agency Clerk for their East Liberty Travel Reservation Call Center in Pittsburgh. The role involves managing customer payments, maintaining filing systems, and providing excellent customer service.
Insurance
Responsibilities
Answers telephones, screens calls and directs caller to the appropriate Agent for service
Assembles, balances, and prepares customer payments (including cash, checks and credit card charges) for deposit on a daily basis
Maintains accurate filing system of itineraries, invoices, billings, hotel confirmations and other office paperwork
Maintains supply, organizes and updates travel brochures and reference materials
Prepares and assembles airline tickets for mailing
Orders and maintains office supplies
Performs other duties as assigned by management
Qualification
Required
Must possess good customer service and communication skills
Must possess general math aptitude
Ability to enter data on automated computer system with speed and accuracy
Outstanding interpersonal skills
Will have the availability to work within the posted office hours
Successful completion of pre-employment assessments, background and drug screenings
Preferred
Experience with airline reservation systems and/or travel school
Benefits
Extraordinary medical/dental/vision/life benefits
401(k) Savings plan with company match
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
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