VP, Business Services Domain (Microsoft D365 ERP and CRM) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Hitachi Solutions America · 2 months ago

VP, Business Services Domain (Microsoft D365 ERP and CRM)

Hitachi Solutions is a global Microsoft solutions integrator focused on delivering industry-specific solutions. The Vice President of Business Services Domain will provide strategic leadership for the Business Services Domain talent pool, ensuring high-quality outcomes for clients while fostering an inclusive and growth-oriented culture.

AnalyticsConsultingInformation TechnologySoftware
check
Comp. & Benefits
check
H1B Sponsor Likelynote

Responsibilities

Empower the Domain Directors (direct reports) to coach, mentor, and develop employees within the Domain through career development planning, performance management, and career path design
Ensure there is role clarity and best practices within the domain specialty areas
Ensure customer focus for all employees in the domain by coaching, mentoring, and providing feedback through the Domain Directors
Partner with Human Resources to ensure effective hiring practices and appropriate staffing levels within the Domain
Partner with Americas Resourcing Group to support centralized staffing in the Americas
Ensure Domain Directors' accountability by establishing metrics for their employee management, skilling, utilization, capacity, and certifications, as well as their own development goals
Champion Hitachi Core Values among department members, supporting our company’s DEI initiatives to ensure sustainable growth
Partner with GDC Managers as it relates to project assignments and staffing
Responsible for overseeing the mid-year and annual performance management process within the Domain
Follow the established performance feedback process through employee recognition, rewards, and corrective action, with the assistance of Human Resources, when necessary
Responsible for team performance and reporting on metrics, including utilization for the Domain
Responsible for monthly Rhythm of the Business Reporting for BSD
Lead strategic initiatives that support the Domain's goals as assigned

Qualification

Microsoft D365 ERPMicrosoft D365 CRMTeam ManagementPerformance ManagementStrategic ThinkingCoachingDiversityInclusionAnalytical SkillsMentoringCustomer Focus

Required

10+ years of experience in managing teams, with a proven ability to lead multiple people managers and their teams effectively
Strong leadership skills with a focus on empowering and developing team members through coaching, mentoring, and career development
Excellent communication and interpersonal skills, enabling effective collaboration with HR and other stakeholders to ensure proper staffing and hiring practices
Proven ability to establish clear role definitions and implement best practices within domain specialty areas
Customer-focused mindset with the ability to instill the same focus within the team through regular coaching and feedback
Strong analytical and organizational skills to set and monitor metrics, ensuring accountability and continuous improvement
Commitment to promoting diversity, equity, and inclusion, and supporting company initiatives for sustainable growth
Strategic thinking and problem-solving skills to partner effectively with GDC and Resource Managers on project assignments and staffing
Experience in performance management, including providing constructive feedback, recognizing achievements, and implementing corrective actions when necessary
Ability to analyze and report on team performance metrics, including utilization, to drive informed decision-making and continuous improvement
Competencies: Continuous Learning, Impact and Influence, Client Focus, Strategic Thinking, Adaptability

Benefits

Bonus Plan
Medical, Dental and Vision Coverage
Life Insurance and Disability Programs
Retirement Savings with Company Match
Paid Time Off
Flexible Work Arrangements including Remote Work

Company

Hitachi Solutions America

company-logo
Hitachi Solutions America is a business application consulting firm.

H1B Sponsorship

Hitachi Solutions America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (17)
2022 (29)
2021 (17)
2020 (22)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Alexandre Crespo
CTO – Retail, CPG & Professional Services
linkedin
leader-logo
Chuck Tichenor
CTO, Healthcare and Life Sciences
linkedin
Company data provided by crunchbase