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Technologent · 2 months ago

Sales Support Representative

Las Vegas, NV

Full-time

Onsite

Mid Level

3+ years exp

Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. They are seeking a Sales Support Representative to provide operational and administrative support to the sales organization, ensuring smooth sales operations and exceptional customer service.

ConsultingData CenterInformation ServicesInformation TechnologySecurity

Diversity & Inclusion

Responsibilities

Support the sales team with administrative tasks, including order processing, CRM data maintenance, and inventory tracking

Prepare and manage sales reports, presentations, and documentation to ensure accurate tracking of sales activity and performance

Assist in contract reviews and documentation to ensure compliance with company policies and customer expectations

Respond to customer inquiries, provide product information, and ensure timely resolution of issues

Coordinate with internal teams to ensure accurate and timely order fulfillment and customer satisfaction

Prepare accurate and competitive quotes and proposals, incorporating proper pricing, terms, and conditions

Collaborate with sales and finance teams to ensure consistency and compliance in proposal submissions

Generate and analyze sales reports to monitor KPIs, identify trends, and provide actionable insights

Assist in developing sales forecasts and contribute to the preparation of annual sales budgets

Work closely with marketing, logistics, finance, and other departments to ensure seamless execution of sales activities

Provide ongoing support to sales representatives in the use of CRM and sales enablement tools

Conduct or coordinate training sessions for the sales team on new tools, processes, or product updates

Gather market intelligence on industry trends, competitor activities, and customer preferences

Support the sales team in developing targeted strategies to improve performance and customer engagement

Qualification

Sales support experienceCRM platformsCustomer serviceAnalytical mindsetMicrosoft Office SuiteNetSuiteOrganizational skillsVerbal communicationWritten communication