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Amplify · 1 week ago

Business Systems Analyst

United States

Full-time

Remote

Senior Level

$90K/yr - $100K/yr

5+ years exp

Amplify is a pioneer in K–12 education, leading the way in next-generation curriculum and assessment. The Business Systems Analyst will support the optimization of core business processes by collaborating with various operational teams to manage and improve critical business systems and processes, ensuring solutions align with company goals.

EdTechEducationHigher Education

Responsibilities

Work as part of the Business Systems team to partner with operational teams (e.g., Accounting, FP&A, Supply Chain, Sales) to define and prioritize the product vision and strategy for ERP and CRM functions, including order management, general ledger, financial controls, revenue recognition, budgeting, forecasting, and order fulfillment processes

Facilitate communication across departments to identify potential changes to upstream or downstream processes that impact financial transactions, demand planning, fulfillment, and reporting

Acquire requirements for sophisticated system improvements and document in the format of user stories and acceptance criteria

Review processes and procedures and provide recommendations to the operational teams and management regarding ways to optimize efficiencies

Build business workflows that support and outline the processes the business follows to perform its functions

Delegate tasks to team members, ensure all deadlines are met, and address and resolve escalated issues

Leverage various datasets to solve complex issues and drive business decisions

Perform/facilitate User Acceptance Testing (UAT), prioritize information for Change Control meetings, and acquire vital approval for the release and deployment of system changes

Document system improvements for the end-user and deliver training sessions if needed

Troubleshoot and resolve issues relating to the configuration of the ERP and CRM systems

Collaborate with the Business Systems team to define, approve, and prioritize strategic projects; plan and implement projects by documenting requirements and conducting UAT; and offering suggestions for system or process solutions to solve business needs

Evaluate and research standard practices for department and cross-department strategic initiatives

Qualification

Business AnalysisERP SystemsData ManagementAgile MethodologiesSix SigmaLeanPMP CertificationCommunication SkillsProblem-Solving SkillsPresentation SkillsTeam Collaboration