Outreach · 2 months ago
Senior Technical Program Manager, Business Systems
United States
Full-time
Remote
Senior Level
$135K/yr - $170K/yr
6+ years expOutreach is a leading AI Revenue Workflow Platform that helps sales leaders optimize their processes and performance. The Senior Technical Program Manager will lead cross-functional initiatives, streamline business processes, and drive system integrations, requiring strong ownership and communication skills in a dynamic environment.
Artificial Intelligence (AI)CRMEnterprise SoftwareSaaSSalesSales Enablement
Responsibilities
Lead large cross-functional programs spanning Business Systems Engineering, Product, Support Operations, Finance, Marketing, Privacy, and other cross-functional teams to deliver strategic initiatives aligned with business objectives
Own program execution — driving scope, schedules, risks, dependencies, and stakeholder alignment to ensure successful delivery outcomes
Drive alignment across technical and non-technical stakeholders by translating high-level, ambiguous business goals into clearly documented systems and technical requirements that enable scalable, working solutions
Identify and resolve delivery bottlenecks, negotiate trade-offs, and maintain alignment through changing priorities
Partner with teams to improve processes, streamline operations, and drive efficiency across tools and workflows
Apply technical acumen to assess architecture, data, and integration impacts; influence scalable design decisions and mitigate risks in collaboration with engineering team
Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities
Qualification
Required
6+ years of experience as a Technical Program Manager, Engineering Operations, or a similar role within a fast-paced SaaS environment
Bachelor's or Master's degree in Computer Science or a related technical discipline, or equivalent experience
Proven success leading complex, cross-functional programs across multiple systems and teams
Strong program management, organizational, and problem-solving skills with the ability to balance technical depth and business context
Solid understanding of system architecture, data flows, and integration, with the ability to flag and manage technical risks
Skilled in roadmap planning, scoping, and discovery for large-scale initiatives, with expertise in defining and documenting requirements, managing dependencies, and communicating progress across all levels
Adept at navigating ambiguity, managing competing priorities, and adapting to dynamic environments
Trusted for ownership, accountability, and delivery excellence – consistently driving stakeholder alignment and execution clarity
Excellent communicator – clear, empathetic, and confident across both technical and executive stakeholders
Embody our core values: We Take Ownership, We Win As One Team, We Are Trusted Advisors
Benefits
Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Company
Outreach
Outreach is a sales engagement platform that uses AI for predictive analytics as it relates to sales.
501-1000 employees
H1B Sponsorship
Outreach has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (13)
2022 (28)
2021 (15)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$489.02MKey Investors
Sands Capital VenturesLone Pine CapitalSpark Capital
2022-06-01Secondary Market
2021-07-15Secondary Market
2021-06-02Series G· $200M
Leadership Team
Abhijit Mitra
Chief Executive Officer
Jim Lee
VP Revenue Strategy
Recent News
2025-11-21
Company data provided by crunchbase