Otter · 1 week ago
Sales Operations Manager, Otter - Los Angeles
Los Angeles, CA
Full-time
Onsite
Director/Executive
10+ years expOtter is a company on a mission to help restaurants thrive in the digital delivery era. They are seeking an experienced Sales Operations Manager II to lead their regional Sales Operations and Enablement function, focusing on driving revenue performance and operational excellence across high-growth sales teams.
Computer Software
Responsibilities
Lead and mentor a high-performing team of operations, enablement, and analytics professionals
Drive business insights and operational excellence to increase revenue, productivity, and efficiency across the GTM organization
Own sales compensation design, incentive planning, and territory modeling to align with business strategy
Manage pricing governance, ensuring consistency and clarity around deal structures and exceptions
Oversee full-funnel metrics—lead scoring, qualification, routing, and funnel optimization through Salesforce
Design and maintain tools, dashboards, and automation to streamline lead management and forecasting
Run the monthly and quarterly sales operating cadence, including forecast calls, KPI reviews, and performance reporting
Lead enablement initiatives, such as sales training, content management, and process adoption
Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Product to align strategy and execution
Forecast and plan for revenue growth, setting key performance goals and ensuring targets are met across regions
Qualification
Required
10–15 years of relevant experience, with 7–10 years in Sales Operations, Revenue Operations, or Enablement
5–7 years of people management experience, leading multi-disciplinary or cross-regional teams
Proven track record in scaling operational frameworks and driving data-driven decision-making in high-growth SaaS or tech environments
Deep understanding of Salesforce, analytics tools (e.g., Tableau, Looker), and forecasting systems
Strong business acumen and ability to translate strategy into execution
Excellent communication, collaboration, and leadership skills
Preferred
Bachelor's Degree Preferred
Benefits
Competitive compensation
Growth opportunities
Company
Otter
All-in-one Restaurant Operating System
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kavya Gupta
Partnerships Manager
Company data provided by crunchbase