CHANEL · 19 hours ago
Senior Manager, Employee Relations
New York, United States
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $150K/yr
7+ years expChanel is focused on creating an inclusive culture that nurtures personal growth and collective progress. They are seeking a Senior Manager of Employee Relations to support an organizational culture that promotes a human-centered environment, facilitate effective dialogue between employees and management, and resolve workplace conflicts.
ApparelFashionJewelryRetail
Responsibilities
Respond to and investigate employee issues and complaints; strategize with P&O Business Partners on appropriate corrective action and partner with the respective manager on implementation
Conduct inquiries into internal claims of discrimination, harassment and/or any perceived unfair treatment in the workplace as well as policy violations
Provide creative solutions to issues and work towards resolution based on knowledge of company policies, procedures and all state and federal labor laws and mandates
Provide individual coaching at all organizational levels related to performance, misconduct, and policy violations
Provide on-call employee relations assistance to P&O leadership and managers; support conversations regarding performance, terminations, accommodations and other difficult issues
Provide policy interpretation as well as update/create policies as needed
Support legal team in responding to lawyers letters, agency claims, subpoenas, etc
Identify needs for training on P&O policies and procedures and work with learning and development to develop and implement
Qualification
Required
Bachelor's Degree
Strong conflict resolution, mediation, research and investigative skills
Ability to remain tactful, calm, balanced and persuasive in controversial and/or confrontational situations
Understanding of employee lifecycle
Excellent oral and written communication
Proficiency in MS Office (Word, PowerPoint, Excel)
Experience working with a HRIS, preferably Workday
Minimum 7 years working in employee relations or related field, experience with retail environments preferred
Respond to and investigate employee issues and complaints; strategize with P&O Business Partners on appropriate corrective action and partner with the respective manager on implementation
Conduct inquiries into internal claims of discrimination, harassment and/or any perceived unfair treatment in the workplace as well as policy violations
Provide creative solutions to issues and work towards resolution based on knowledge of company policies, procedures and all state and federal labor laws and mandates
Provide individual coaching at all organizational levels related to performance, misconduct, and policy violations
Provide on-call employee relations assistance to P&O leadership and managers; support conversations regarding performance, terminations, accommodations and other difficult issues
Provide policy interpretation as well as update/create policies as needed
Support legal team in responding to lawyers letters, agency claims, subpoenas, etc
Identify needs for training on P&O policies and procedures and work with learning and development to develop and implement
Preferred
Advanced Degree (Masters in HR or J.D.) preferred but not required
Experience with retail environments preferred
Benefits
Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Company
CHANEL
CHANEL is provider of latest in fashion & accessories, eyewear, fragrance & beauty, fine jewelry and watches.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$757.16M2024-07-30Debt Financing· $757.16M
Leadership Team
Adina Kagan
Head of Strategy & Transformation
Laurence Perrin
Chief Compliance Officer
Recent News
Indian Express
2025-12-25
Global Cosmetics News
2025-12-17
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