Chronosphere · 3 weeks ago
Deal Desk Manager
United States
Full-time
Remote
Senior Level
6+ years expChronosphere is an observability platform designed for modern, containerized environments. The Deal Desk Manager will be responsible for managing commercial deal execution, collaborating with various teams to expedite deal processes, and ensuring compliance while optimizing workflows.
AnalyticsCloud InfrastructureDevOpsInformation TechnologyProductivity ToolsSaaS
Responsibilities
Act as a point of contact for account executives to expedite deal processes, reducing sales cycle time and improving deal efficiency
Support the Sales teams on the full deal lifecycle for new sales, renewals, and upsells, ensuring that deals are structured for success and compliance
Support the Sales teams on complex or non-standard deals, offering guidance on contract terms, pricing models, and negotiation tactics
Review and validate contracts, order forms, and quotes, ensuring accuracy and adherence to internal policies
Serve as the subject matter expert on pricing, discounting, term structuring, and commercial approvals for key customers with our strategy team
Develop and manage the deal approval process, ensuring timely review by relevant stakeholders
Implement a structured process for approvals, providing transparency and consistency across the organization
Collaborate with legal, finance, product, account management teams to assess non-standard terms, manage risks, and address customer requirements
Help build a scalable deal desk framework and governance model
Identify opportunities to improve deal desk processes, tools, and workflows to enhance deal velocity and reduce bottlenecks
Work on implementing automation tools or CRM optimizations to streamline the deal desk’s operations
Train Sales and Account Manager teams on deal processes and tools
Qualification
Required
6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or Finance at a SaaS B2B tech company, with 1+ year at an early stage (Series A-D) SaaS B2B tech startup, or small team within a larger company
Proven experience supporting enterprise sales cycles and large, complex, bespoke deals
Deep understanding of SaaS metrics and business models, including ARR, discounting, and renewal management
Proficiency in excel
Familiarity with sales and legal processes tied to data protection, security SLAs, and procurement compliance
Experience with Salesforce CRM
Strong attention to detail, organizational skills, and the ability to manage multiple deadlines
Excellent communication skills; able to influence and educate stakeholders across departments
Benefits
Health Insurance Coverage
Flexible Time Off
Competitive Salary
Stock Options
And More
Company
Chronosphere
Chronosphere is a cloud native observability platform that helps teams quickly resolve incidents while controlling costs.
201-500 employees
H1B Sponsorship
Chronosphere has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (7)
2022 (6)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$369.47MKey Investors
CrowdStrike Falcon FundGeneral AtlanticGreylock
2025-11-19Acquired
2024-01-18Series Unknown
2023-01-05Series C· $115M
Leadership Team
Martin Mao
Co-Founder / CEO
Rob Skillington
Co-Founder/CTO
Recent News
2026-01-08
2026-01-06
2026-01-06
Company data provided by crunchbase