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First Financial Federal Credit Union of Maryland · 2 months ago

Systems Administrator I,II,III

Sparks Glencoe, MD

Full-time

Hybrid

Entry, Mid, Senior Level

$56K/yr - $90K/yr

3+ years exp

First Financial Federal Credit Union of Maryland is seeking Systems Administrators I, II, and III to join their Information Technology department. The role involves designing, installing, administering, and optimizing servers and related components to achieve high performance for various business applications while ensuring system security and availability.

BankingCredit CardsFinancial ServicesWealth Management

Comp. & Benefits

Responsibilities

Manage the information systems infrastructure supporting business applications including client/server-related hardware, virtualization, cloud technology, software, networking, etc

Maintain the data center/server room security features including HVAC control, environmental alarms, access restrictions, fire suppression, etc

Monitor and test system performance and provide performance statistics and reports

Prioritize and respond to help desk tickets as appropriate; serve as an escalation for issues; provide timely response to customer escalations

Provision physical and virtual servers, physical endpoint computers, and end user services and applications

Maintain asset management for information systems including network appliances, hardware, peripherals, and software inventory

Manage the monitoring, maintenance, development, upgrade, and support of all systems, including servers, end-user workstations, operating systems, hardware, software, and peripherals

Attend seminars, conferences, and virtual trainings to stay current with technological innovations

Develop, update, and maintain training materials and server/business application documentation

Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches

Ensure the confidentiality, integrity, and availability of the data residing on or transmitted to/from/through enterprise workstations, servers, and other systems over the network, in databases, and other data repositories

Participate in the recommendation of policies, procedures, and technologies to ensure server security

Conduct research on server hardware, software, and protocols in support of procurement and development efforts

Develop new workflows and implement changes to existing workflows

Create automation using PowerShell

Act as escalation point to other team members for systems related issues and troubleshooting

Train and develop help desk, security, server, and network administration staff

Assist with the oversight of the deployment, integration, and management of security solutions following the information security program and industry best practices

Provide technical support to project managers on project teams

Provide support for regulatory and compliance audit requests

Adhere to regulations and organizational policies, maintaining awareness and knowledge required to perform duties of the position, including all aspects of the Bank Secrecy Act, Fair Lending, and Information Security

Qualification

Server AdministrationNetwork SecurityVirtualizationPowerShell AutomationTechnical SupportHelp Desk ManagementTeam TrainingDocumentation Skills

Required

Onsite with remote flexibility

On-call response to resolve unexpected system issues affecting customer services

Occasional local travel to support branch technology operations

Occasional travel for technical conferences

Three (3) years of technical services-related experience

Demonstrated work-related experience may be considered instead of education requirements

High school diploma or GED equivalent

Ability to obtain and maintain job-related certifications if no job-related advanced degree

Meet or exceed continuing professional education (CPE) requirements