UT Southwestern Medical Center · 2 months ago
Senior Director Ambulatory Operations (Main Campus and Regional Locations)
5323 Harry Hines Blvd5323 Harry Hines Blvd
Full-time
Onsite
Director/Executive
8+ years expUT Southwestern Medical Center is a world-renowned medical and research center located in Dallas-Fort Worth, Texas, committed to excellence and innovation. The Senior Director of Ambulatory Operations will oversee the operational and financial performance of outpatient clinics, ensuring optimal patient access and quality of care while developing clinic leaders and supporting strategic initiatives.
Clinical TrialsHealth CareHospitalMedicalNon ProfitOncologyOutpatient Care
Responsibilities
Responsible for an assigned portfolio of outpatient clinics that are multispecialty, multisite and generate a minimum of 50,000 annual visits. Partners with departmental leadership on operational and financial initiatives in coordination with governance committees and establishes efficient and high-quality patient outcomes. Works with department leadership and the Ambulatory Services Committee to execute strategic priorities for daily operations in keeping with departmental goals and objectives
Assists in developing clinic leaders and supports clinic medical directors in meeting goals, and performance metrics including patient access, patient flow, patient satisfaction, revenue cycle metrics, and physician productivity measures. Collaborates with the department/health system's clinical leadership to ensure patient safety and regulatory compliance
Oversees activities and initiatives to improve operational processes and productivity. Monitors development of ambulatory specifications and establishes priorities. Leverage and prioritize resources in Ambulatory Services and across the organization to facilitate projects on behalf of clinics. Presents data and program information
Partners with departmental leadership on strategies to promote employee satisfaction, retention, and talent acquisition. Promotes a culture of customer service aimed at creating an optimal patient experience and a collaborative work environment. Develops reward and recognition tools to promote exemplary performance in keeping with institutional core values
Analyzes data to develop new and/or revise existing programs. Develops project proposals and coordinates vetting/approval with stakeholders
Presents to various senior level audiences. Serves on committees as representative of assigned program as appropriate
Leverages tools to develop training for management and staff ensuring effective clinic operations. Recommends new policies and procedures for improvement of program activities
Interprets, explains, and discusses analytics and outcomes with project teams. Makes recommendations and support strategies for improving clinical processes and patient outcomes including management of patient responsiveness, call triage, documentation of care, wait times, and care management
Partners with departmental and physician leadership on space utilization and ongoing facility development/maintenance
Performs other duties as assigned
Qualification
Required
Master's Degree in business administration, health care administration, public health, nursing, or related discipline
8 years or more years of health care management experience
5 years of experience is needed at the manager level or above in ambulatory practice management
Bachelor's Degree and additional years of directly related work experience may be considered in lieu of stated degree requirements
Preferred
Experience in an academic medical setting
(RN) REGISTERED NURSE licensure in the state of Texas or professional certification by the American College of Healthcare Executives (FACHE) and/or American College of Medical Practice Executives (CMPE/FACMPE)
Benefits
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Company
UT Southwestern Medical Center
UT Southwestern Medical Center offers clinical care, education, and scientific research.
10001+ employees
H1B Sponsorship
UT Southwestern Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (358)
2024 (238)
2023 (266)
2022 (274)
2021 (213)
2020 (179)
Funding
Current Stage
Late StageTotal Funding
$22MKey Investors
The Dallas FoundationPatient-Centered Outcomes Research Institute
2023-06-20Grant
2023-04-20Grant· $4M
2023-03-28Grant· $18M
Leadership Team
Chris Rubio
Interim Chief Executive Officer, Clements University Hospital
Dennis Pfeifer
AVP & CTO University Health System
Recent News
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