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NYC Health + Hospitals · 1 day ago

Addiction Program Administrator

Bronx, NY

Full-time

Onsite

Senior Level

$85K/yr - $85K/yr

7+ years exp

NYC Health + Hospitals is dedicated to delivering high quality health services. The Addiction Program Administrator oversees the multidisciplinary team and manages daily operations of Substance Use Disorder treatment programs, ensuring compliance with regulations and enhancing patient care.

Health CareHome Health CareHospitalMedicalNursing and Residential Care

Responsibilities

Leads the overall day-to-day operations of SUD treatment programs and initiatives by assessing goals and determining priorities, following evidenced-based guidelines and regulatory requirements and managing/directing assigned program staff

In collaboration with appropriate senior leadership, clinical staff, community leaders and regulatory and/or accrediting agencies, develops a plan for service provision and a clearly-defined scope of services; provides recovery/treatment planning oversight, and ensures provision of appropriate services to special populations

Participates in the development and planning of SUD programs’ policies, procedures, and standards, and effectively communicates them to leadership and staff. Conducts ongoing review of existing policies and standard operating procedures to identify gaps or discrepancies and implement revisions, as necessary

Ensures prompt and accurate review of, accessibility to, and compliance with all licensing and regulatory requirements, including maintenance of required certification(s) and completion of continuing education and required trainings by SUD treatment program staff

Provides general oversight of patient care, to ensure patients have suitable and comprehensive plans that address their mental physical and/or behavioral needs and receive services and support necessary to achieve and sustain recovery and self-sufficiency through effective case and care management

Develops and implements systems to support effective operations of programs, achievement and sustainability of patient recovery, appropriate counseling services and education, and ensures effective outcomes and cost-effectiveness. Monitors, and evaluates the impact and effectiveness of programs and activities and measures overall System performance against strategic goals and reports on progress. Develops, administers, and adheres to key performance indicators and other data measures

Serves as a liaison and builds and maintains partnerships with the public, private and community organizations and agencies, in order to render advice on program policies and seek improvement in program’s activities, to maximize effectiveness and efficiency of services

Facilitates access to recovery support services by ensuring appropriate referrals and provides resources to the patient, patients’ families and significant others to maintain continued improvement and successful outcomes upon completion of the treatment program

Develops and evaluates multidisciplinary in-service training and employee development programs, and ensures staff are adequately trained; establishes high-levels of quality, accuracy, and process consistency, and ensures that programs have a beneficial impact on staff performance and service outcomes

Monitors, reviews and evaluates the work and job performance of staff; provides feedback, and recommends personnel actions to maintain high standards of clinical care; prepares and assigns work schedules

Participates in the development of the operating budget and ensures program operations run within budgetary guidelines. Identifies staffing needs to support continuity of care and service delivery and promotes high quality standards in the area of customer care

Maintains an accurate, effective and efficient record-keeping system by preparing, reviewing, and maintaining case records and files; makes recommendations regarding patient progress and program results; submits all documentation in a timely and accurate manner

Oversees and participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, and participates in related mandated health care events, as required

Holds and maintains required certification(s) and completes required continuing education; submits appropriate documentation within an established timeframe. Complies with NYC Health + Hospitals policies and procedures, and applicable local, state, and national requirements and guidelines

Performs other related duties, as directed

Qualification

CASAC certificationOASAS MAT trainingSubstance Use Disorder experienceProgram managementPolicy developmentLeadershipCommunication skillsTeam collaboration

Required

Proof of completion of OASAS 'Supporting Recovery with Medications for Addiction Treatment (MAT)' training

Valid Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or Other QHP Master Counselor Status as defined in Section 800.4 (U) of the OASAS Treatment Services: General Provisions, Title 14 NYCRR Part 800

Completion of the 30-hour OASAS Clinical Foundations I & II training

Seven (7) years of experience directing, developing, improving, implementing and sustaining strategic plans and operations for substance use disorder programs, and performing other related functions in a hospital or a health care setting, five (5) years of which must have been in a responsible administrative or managerial capacity

Satisfactory equivalent of education, training and/or experience. However, all must have CASAC or Other QHP Master Counselor Status, including 30-hour OASAS Clinical Supervision Foundations I & II training