Operations Manager Retail Full Time jobs in United States
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Michaels Stores · 2 months ago

Operations Manager Retail Full Time

Michaels Stores is a leading destination for creativity and celebration, operating over 1,300 stores across North America. The Operations Manager will lead operational processes to enhance sales and profits while ensuring a customer-centric shopping experience through effective inventory management and team leadership.

EducationMarketplaceRetail
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H1B Sponsor Likelynote

Responsibilities

Assist Store Manager in planning and supporting the scheduling and execution of store workload
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI’s; manage your team to achieve their role KPI’s
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Other duties as assigned

Qualification

Retail management experienceInventory managementVisual merchandisingCustomer servicePerformance managementOmni channel processesTrainingCoachingTeam leadership

Required

Lead the operational processes to deliver sales and profits while protecting our assets
Provide a well merchandised and well in-stock store by leading and supporting inventory management processes
Lead a team of well-trained team members to deliver a customer centric shopping experience
Deliver friendly customer service
Assist Store Manager in planning and supporting the scheduling and execution of store workload
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI's; manage your team to achieve their role KPI's
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Preferred

Retail management leadership experience

Benefits

Health insurance (medical, dental, and vision)
Paid time off
Tuition assistance
Generous employee discounts

Company

Michaels Stores

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At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration.

H1B Sponsorship

Michaels Stores has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (57)
2023 (53)
2022 (102)
2021 (37)

Funding

Current Stage
Late Stage
Total Funding
$119.66M
2021-03-03Acquired
2009-07-02Series Unknown· $119.66M

Leadership Team

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Derek Hornsby
Executive Vice President, Chief Supply Chain Officer
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Brynn Evanson
Chief Human Resources Officer
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Company data provided by crunchbase