Apply on Employer Site

PolyAI · 2 weeks ago

Enterprise Account Executive

Central US

Full-time

Onsite

Senior Level

$300K/yr - $350K/yr

PolyAI is a company that automates customer service through lifelike voice assistants. They are seeking an Enterprise Account Executive to lead and grow customer relationships with hospitality brands and financial institutions, focusing on driving sales and revenue growth.

Artificial Intelligence (AI)Call CenterCustomer ServiceEnterprise SoftwareMachine LearningSpeech Recognition

Responsibilities

Successfully find and engage with customer experience, operations and technology executives at Fortune-class enterprises and rapidly growing medium and large private and public companies

Building relationships with key customer teams in business units, operations, technology, finance, and procurement

Understanding customer needs, presenting solutions, and crafting innovative approaches to adoption of PolyAI solutions

Meeting/exceeding goals for new customers, bookings, and sales/revenue

Consistently provide accurate forecasting, customer qualification and account plans, solution requirements and sales pipeline management

Work with CRM and other tools to help maintain internal tracking and reporting of sales activity

Provide an exceptional customer experience to all prospects and customers

Acquire and maintain a high level of subject matter expertise and support a consultative high value customer experience

Participate with PolyAI team members and leadership to provide thoughtful and insightful feedback on market conditions, product and solution performance and brand acceptance

Qualification

Enterprise sales experienceCall Center operationsSaaS solutionsCustomer relationship managementProposal developmentTechnical communicationArtificial Intelligence (AI)Sales forecastingRevenue expansion

Required

Experience selling to enterprise decision makers that include executives, business, and technical leaders

Demonstrated success selling to enterprise-class customers in industries including but not limited to hospitality, travel, insurance, finance and banking

Successful results meeting/exceeding sales goals, new customer contracts, revenue expansion, new product adoption

Proven results that consistently meet and exceed annual sales targets and revenue quota

Experience selling solutions embracing SaaS, system and performance software and innovative devices

Ability to communicate analytical results a critical success factor for this role

Demonstrated success at developing customer specific proposals and business cases

Understanding and clearly communicating the benefits of complex, technical solutions to early adopters and visionaries at executive and team levels

Preferred

Sales experience with Call Center operations in hospitality brands, insurance and finance and banking

Ability to understand and communicate about Artificial Intelligence (AI) a plus

Benefits

Participation in the company’s employee share options plan

Comprehensive health coverage for you and your loved ones

Life Insurance

STD and LTD

The opportunity to contribute to the company's 401k plan

Flexible PTO policy + 11 designated company holidays

Annual learning and development allowance

We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!

Enhanced parental leave

Company-funded fertility and family-forming programmes

Menopause care programme with Maven