NYC Health + Hospitals · 20 hours ago
Senior Product Manager, Artificial Intelligence
NYC Health + Hospitals is the largest public health care system in the United States, providing essential services to over one million New Yorkers annually. The Senior Product Manager, Artificial Intelligence is responsible for developing and launching innovative AI/ML-powered products to enhance healthcare delivery and operational efficiencies within the organization.
Health CareHome Health CareHospitalMedicalNursing and Residential Care
Responsibilities
Identifies and prioritizes high-impact use cases for AI/ML applications and initiatives across clinical, operational, and administrative functions and service lines
Conducts market research and gathers insights from clinical, executive and administrative teams to identify unmet enterprise needs and opportunities
Develops and maintains high-impact roadmaps for AI/ML solutions that drive to pre-defined hard and soft Return on Investment (ROI) for investing in AI/ML products
Own the end-to-end product lifecycle for AI/ML products, from ideation and discovery to development, launch, iteration, and maintenance
Defines detailed product requirements, user stories, and acceptance criteria for AI/ML models and their integration into clinical or administrative workflows
Manages product backlogs, prioritizes features, and makes data-driven decisions on product roadmap
Works closely with engineering, data science, design, and business teams to translate requirements into tangible products
Acts as the primary liaison between technical teams and non-technical stakeholders
Communicates complex technical concepts to diverse audiences and articulates AI/ML product value propositions to both technical and non-technical partners
Establishes and maintains strong collaborative relationships across cross-functional teams to advance AI/ML initiatives and ensure organizational alignment
Partners with data science and engineering teams to evaluate feasibility and potential impact of proposed AI/ML approaches for assigned products
Advocates for responsible AI development and deployment by understanding the ethical implications of AI in healthcare
Designs and implements evaluation strategies for AI/ML models including online, offline and human in the loop approaches
Applies deep understanding of the healthcare landscape, including clinical workflows, regulatory requirements, interoperability standards, and data privacy considerations to administer the implementation of AI/ML products
Defines key performance indicators (KPIs) and metrics for AI/ML products and monitors their performance pre- and post-deployment
Analyzes product usage, models performance, and user feedback to identify areas for improvement and guides future iterations
Drives continuous improvement through user research, and data analysis
Performs other related duties, as assigned
Qualification
Required
Bachelor's Degree from an accredited college or university in Healthcare, or related discipline and seven (7) years of experience in product management, five (5) years of which must have been with a specific focus on building AI/ML products in healthcare
A satisfactorily equivalent combination of education, training, and experience. However, all candidates must have a minimum of a Bachelor's Degree in disciplines listed in '1' above, or in a related discipline
Preferred
Master's of Business Administration or Master's of Public Health
Certification in product management or agile methodologies (e.g. CSPO, SAFe, POPM, Pragmatic Institute)
Possess a strong understanding of AI/ML concepts, methodologies, and their practical application in real-world scenarios
Working knowledge of SQL and scripting languages to support product development discussions
Proven experience working within the healthcare industry or on healthcare-related products
Strong understanding of various AI/ML techniques, including machine learning, deep learning, LLMs, NLP, GenAI and computer vision
Experience working with Epic and Palantir
Familiarity with common AI/ML frameworks and tools (e.g., TensorFlow, PyTorch)
Experience with data-driven product development and agile methodologies
Company
NYC Health + Hospitals
NYC Health + Hospitals is an interconnected system of hospitals, health care centers, nursing homes, and home care.
H1B Sponsorship
NYC Health + Hospitals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$3.9MKey Investors
The Leona M. and Harry B. Helmsley Charitable Trust
2022-07-26Grant· $3.9M
Leadership Team
Recent News
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2025-11-22
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