Senior Administrator / Order Entry jobs in United States
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TRUMPF North America · 10 hours ago

Senior Administrator / Order Entry

positionSanta Clara, CA
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

TRUMPF North America is a family-run, high-tech company looking for forward thinkers to join their team. The Senior Administrator / Order Entry will manage order-to-delivery processes, customer portals, and coordinate with various departments to ensure accurate customer service.

ElectronicsIndustrialLaserManufacturing

Responsibilities

End‑to‑end order processing in SAP: quotes, sales orders, POs, deliveries and billing
RMA administration and resolution of order/delivery/customer issues and escalations
Monitor and acknowledge customer demand via portals and upload delivery/consignment data
Coordinate factory orders with HQ (Germany/Poland); expedite and track orders with Planning
Manage consignment inventory: forecasting support, PO/releases, physical counts and discrepancy reconciliation
Ensure correct shipments, customs/tariff compliance, invoicing and credit/debit memos
Drive KPIs, warehouse layout/efficiency changes and lean initiatives to improve receiving/shipping/inventory
Support trade‑show logistics and real‑time event needs

Qualification

SAPExcelCustomer serviceManufacturing experienceLean methodsCommunicationProblem solvingTeam player

Required

5+ years manufacturing experience (warehouse, import/export, inventory, shipping/warehousing)
2–5 years customer service experience; customer‑portal experience preferred
SAP and strong Excel/Outlook proficiency required
Occasional travel
Excellent communicator, decisive problem solver, self‑motivated and team player
Experience with continuous improvement / lean methods
Able to work independently and build strong internal/external relationships

Preferred

customer‑portal experience

Company

TRUMPF North America

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Glassdoor3.8
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TRUMPF Inc. is the North American subsidiary of TRUMPF SE + Co. KG. based near Stuttgart, Germany.
dateFounded in 1923
location
Farmington, Connecticut, USA
people-size501-1000 employees
web-link
https://www.us.trumpf.com

Funding

Current Stage
Late Stage

Leadership Team

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Lutz Labisch
President & CEO
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Carmen Keel
Head Of Human Resources/HR Business Partner
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Recent News

Hartford Business Journal
Central CT State Univ. pilots robotics apprenticeship with TRUMPF as model for systemwide ‘preferred employer program’
2025-09-09
Hartford Business Journal
CCSU launches new robotics apprenticeship in partnership with industry
2025-07-17
PR Newswire
TRUMPF Qualifies 6K Additive Titanium Metal Powder on the TruPrint Systems for Additive Manufacturing
2025-04-02
Company data provided by crunchbase