Guest Service Agent Internship jobs in United States
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Pyramid Global Hospitality · 2 months ago

Guest Service Agent Internship

positionRaleigh, NC
timeInternship
remoteOnsite
seniorityIntern
money$15/hr - $15/hr
date1+ years exp

Pyramid Global Hospitality is a company dedicated to creating a supportive and inclusive work environment. They are seeking a highly motivated individual for the Guest Service Agent Internship, where the candidate will provide exceptional customer service and create memorable experiences for guests during their stay.

Hospitality

Responsibilities

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the front desk for check-in
You will park and retrieve guests vehicles as requested
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm"

Qualification

Customer service experienceHospitality industry experienceProblem-solving abilityTeamworkEngaging personalityVerbal communication skillsFast-paced environment

Required

At least one year in a customer service role with high guest interaction
A Valid drivers license with no major infractions for 6 months
Ability to solve problems when they arise
Ability to work in a team environment is a must
Pleasant and helpful personality
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Preferred

Hospitality industry experience is a plus

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Full benefit plans, including 401k with a company match
Lucrative bonus programs

Company

Pyramid Global Hospitality

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Pyramid has extensive experience in providing core operational infrastructure and strategies for a wide range of full-service properties.
dateFounded in 1999
location
Boston, Massachusetts, USA
people-size10001+ employees
web-link
https://pyramidglobal.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-02-28Debt Financing

Leadership Team

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Anthony Torres
Vice President of Food and Beverage
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