Contentful · 2 months ago
Systems & Data Operations Analyst
New York City, New York, United States
Full-time
Onsite
Mid Level
$85K/yr - $115K/yr
3+ years expContentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. The Data Operations & Systems Analyst will act as an advocate for the Field teams, managing the tech stack, assisting with data operations, and optimizing system-driven processes to enhance business efficiency.
Cloud ComputingCMSContentDeveloper ToolsPublishingSaaSSoftware
Responsibilities
Manage the administrative aspects of Field tech stack from implementation, user management, and daily maintenance thereafter
Assist with day-to-day data hygiene tasks across field systems
Own usage reporting and analysis from various systems
Inform vendor renewal, user, and use case expansion and procurement processes
Collaborate with regional and cross-functional Operation teams, Enablement, Marketing, Product, and other departments to improve integration of all tools and use case applications
Analyze and help optimize current system-driven processes to scale for growth and efficiency, such as enablement delivery, predictive modeling of machine learning across tech stack
Contribute to team-wide project management
Assist with the development of project plans to drive software systems and processes improvements, enhance business efficiency, and manage new product implementations
Perform in-depth analysis and insights into key business metrics
Qualification
Required
3+ years professional experience (Saas preferred)
Thrives in a fast-paced environment, is adaptable, versatile and detail-oriented
Proficiency in data analysis (excel is a must)
Data visualization experience (tableau preferred)
A.I. literacy for business use cases (preferred)
CRM experience (SFDC preferred)
Procurement and vendor management experience (a plus)
Process mapping and flow chart experience a must
Project mgmt experience (preferred)
Preferred
Saas experience
Data visualization experience (tableau preferred)
A.I. literacy for business use cases
CRM experience (SFDC preferred)
Procurement and vendor management experience
Process mapping and flow chart experience (Miro experience preferred)
Project mgmt experience
Benefits
Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
Comprehensive health/dental/vision care package covering 100% of monthly premiums for employees
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
16 weeks of paid parental leave to care for and focus on your growing family
Use your personal education budget to improve your skills and grow in your career.
Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
Use your physical fitness budget to get away from your desk and support your physical wellness
A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
New hire office equipment stipend. Get the gear you need to work at your best.
Company
Contentful
Contentful offers a headless content management system that helps organizations deliver content across channels.
501-1000 employees
H1B Sponsorship
Contentful has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$349.6MKey Investors
Tiger Global ManagementSapphire VenturesGeneral Catalyst
2021-07-28Series F· $175M
2020-06-17Series E· $80M
2018-12-05Series D· $33.5M
Leadership Team
Karthik Rau
Chief Executive Officer
Steve Sloan
CEO
Recent News
Tech Funding News
2025-09-27
Destination CRM
2025-09-19
2025-09-19
Company data provided by crunchbase