Great Wolf Lodge · 18 hours ago
Director, Sales and Catering
Traverse City, MI
Full-time
Onsite
Lead/Staff, Director/Executive
$100K/yr - $100K/yr
5+ years expGreat Wolf Lodge is focused on providing exceptional guest experiences, and they are seeking a Director of Sales and Catering to manage and grow relationships to meet revenue goals. This role involves overseeing sales and conference service teams and implementing strategies for maximizing group revenue and guest satisfaction.
Resorts
Responsibilities
Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
Leverage Sales Team to execute on sales strategies to meet financial targets
Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations
Qualification
Required
Associate degree in Sales, Communications, Marketing, Business or Hotel Management
Minimum 5 years experience in sales, event planning, and/or catering
Minimum 3 year supervisory/leadership experience in hospitality field
Demonstrated proficiency in Microsoft Office Suite
Successful completion of criminal background check and drug screen
Successful completion of Department of Motor Vehicle check
Professional communication skills both verbal and written
Able to lift up to 20lbs
Able to bend, stretch, and twist
Able to stand or sit for long periods of time
Preferred
Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management
Significant customer service experience
Strong problem solving and organizational skills
Attention to detail and ability to exceed quality standards
Enthusiastic and positive energy
Multi-tasking ability
Benefits
Annual bonuses
Paid Time Off policy
Other perks
Company
Great Wolf Lodge
If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-02Acquired
Leadership Team
John Murphy
Chief Executive Officer
Brad O'Bryan
Chief Financial Officer
Recent News
2025-10-02
Company data provided by crunchbase