Symetra · 1 day ago
Sr. Infrastructure Engineer I
United States
Full-time
Remote
Mid, Senior Level
$103K/yr - $172K/yr
6+ years expSymetra is a national financial services company dedicated to helping people achieve their financial goals. They are seeking a Sr. Infrastructure Engineer I to oversee mainframe operations, ensure system reliability, and coordinate between application teams and service providers.
Financial ServicesHealth InsuranceInsuranceLife Insurance
No H1B
Responsibilities
Act as a main contact for mainframe operations, overseeing daily health, stability, and performance of mainframe systems and tools
Serve as the bridge between application teams and the managed service provider, ensuring clear communication, timely resolution of issues, and effective coordination of changes and upgrades
Manage Service Requests and Incidents from application teams, providing hands-on troubleshooting and advancing to service providers when necessary
Manage and monitor ESP Scheduler activities, including scheduling, execution, and troubleshooting of batch and on-demand workloads
Partner with application teams to optimize and maintain ESP job schedules, calendars, and dependencies
Coordinate and oversee mainframe application upgrades and changes, partnering with app teams and the service provider to minimize risk and downtime
Provide primary support for key applications such as Endevor, Terminal Emulator, Control-D and related tools
Support audit and compliance activities, ensuring proper documentation and alignment to regulatory standards
Deliver architectural input and technical evaluations of applications, guiding app teams on mainframe-related best practices
Support real-time integrations and web services that connect distributed platforms to the mainframe
Participate in and influence mainframe modernization efforts, helping transition legacy workloads toward more agile, integrated, and automated approaches
Qualification
Required
High School Diploma is required; Degree in Computer Science, Information Systems or other related field preferred
6-9 years of cumulative, relevant experience; a background in financial service is a plus
Agile/Scrum team experience
Exposure to infrastructure automation and DevOps practices
Strong working knowledge of mainframe tools and technologies, including ESP Scheduler, Endevor, ACF2, CICS, DB2, MQ, COBOL
Proven experience in mainframe operations—system monitoring, job scheduling, troubleshooting, and support
Demonstrated ability to work across teams, serving as the liaison between service providers and internal app teams
Experience managing incident, problem, and change processes in a large-scale enterprise environment
Familiarity with web services and real-time mainframe integrations
Excellent communication, coordination, and documentation skills
Benefits
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Company
Symetra
Symetra is a financial service company that provides retirement, employee benefits, group life, and disability insurance.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-08-11Acquired
2010-01-22IPO
2004-01-01Private Equity
Leadership Team
David Goldstein
Senior Vice President, General Counsel & Secretary
M
Mike DiGioia
Vice President, Communications
Recent News
Morningstar.com
2025-11-24
2025-09-24
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