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WelbeHealth · 2 months ago

Home Care Coordinator Supervisor

United States

Full-time

Remote

Mid, Senior Level

$81K/yr - $106K/yr

3+ years exp

WelbeHealth is dedicated to helping seniors maintain their independence through comprehensive medical care and community services. The Home Care Coordinator Supervisor will oversee a team of Home Care Coordinators, ensuring compliance and quality in participant care plans while managing hiring, training, and internal investigations.

Health CareHealth DiagnosticsHospital

Responsibilities

Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena

Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings

Manage direct reports including hiring, training, supervising and mentoring

Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution

Lead daily meetings with HCCs to discuss pending assessments and hospitalizations

Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants’ needs in interdisciplinary team (IDT) meetings