Western Union · 1 day ago
Regional Operations Specialist in Illinois
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$65K/yr - $80K/yrWestern Union is positioned to become the world’s most accessible financial services company, transforming lives and communities. As a Regional Operations Specialist, you will optimize business software and ensure that the operations run smoothly, providing tech support and analytics for the team.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
As an Operations Specialist, you’ll be the go-to guru for our tech needs
From optimizing business applications, products and services to making sure to protect the business on a day to day
Tech Operations Master: Keep our business tools (WUPOS, Prepaid, Peripherals etc.) running like a dream, ensuring our sales team stay productive and happy
Data & System analytics support by observing trends when implementing new tech and products/solutions
Tech Support Hero: Solve day-to-day technical hiccups, whether it’s software woes or hardware failures
Front-End Fun: Help with basic hardware and system troubleshooting
Qualification
Required
Fluency in English is required
Valid Driver's License and a reliable vehicle are required as this position requires regular travel within a defined territory
Tech-Savvy: You're great with IT systems, cloud solutions, networking, and web hosting
Software Wizard: You know your way around business tools like Power BI, ARC+, Snowflake, ServiceNow, SPLUNK and you can troubleshoot without breaking a sweat
Customer service skills: You work well with clients and have great communication skills
Quick Study: New tech doesn't intimidate you
You love learning and mastering new tools
Travel anticipated approximately 20-30%
Preferred
Bilingual in English and Spanish highly preferred
Bilingual/bi-cultural experience is highly desired
Benefits
Medical, Dental, Vision, and Life Insurance
Flexible Time off
Tuition Assistance Program
Parental Leave
401K Plan
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
Founded in 1851
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
Cointelegraph
2026-01-09
The Motley Fool
2026-01-05
2026-01-05
Company data provided by crunchbase