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ATCC · 3 weeks ago

Strategic Account Manager - West Region

Gaithersburg, MD

Full-time

Hybrid

Senior Level, Lead/Staff

$170K/yr - $185K/yr

8+ years exp

ATCC is a leading nonprofit biological resources and standards organization seeking a Strategic Account Manager to drive growth and build partnerships across various sectors. The role involves developing territory plans, managing customer relationships, and achieving sales targets while collaborating with internal teams.

AssociationBiotechnologyHealth CareManufacturingNon Profit

Responsibilities

Develop and execute territory and account growth plans that align with ATCC’s commercial strategy, focusing on expanding ATCC’s presence and identifying new business opportunities within the assigned region

Build and maintain strong relationships with decision-makers, influencers, and end-users across academic, government, biotech, and pharma sectors

Serve as the primary point of contact to ensure a seamless and positive customer experience through regular reviews, presentations, and visits

Achieve or exceed sales targets by translating customer needs into tailored ATCC solutions across cell biology, microbial products, standards, and services

Collaborate with internal teams—including Scientific Support, Marketing, Product Management, and Customer Experience—to manage pipelines, support launches, and deliver customer satisfaction

Qualification

Strategic account managementTerritory planningConsultative sellingPipeline managementContract negotiationCross-functional collaborationCommunicationNegotiation skillsPresentation skillsCustomer-first mindset

Required

Bachelor's degree and 8 or more years' experience, including 0–2 years' supervisory experience or equivalent experience

Proven success in strategic account management, territory planning, and consultative selling within the life sciences, biotech, or pharmaceutical sectors

Strong ability to build and maintain relationships with stakeholders at all levels, including decision-makers, influencers, and technical end-users

Demonstrated experience translating customer needs into tailored solutions across complex product and service portfolios

Skilled in pipeline management, contract negotiation, and cross-functional collaboration with marketing, product, and scientific support teams

Excellent communication, negotiation, and presentation skills, with a customer-first mindset and commitment to delivering a seamless experience