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Aqua · 2 days ago

Administrative Assistant I

Sharon, PA

Full-time

Onsite

Entry Level

2+ years exp

Aqua, an Essential Utilities company, is seeking an Administrative Assistant to support various departments within their Pennsylvania business. The role involves managing office functions, organizing records, preparing reports, and providing customer service support.

Business DevelopmentCustomer ServiceInfrastructure

Responsibilities

Perform a variety of administrative activities for various departments; this involves using multiple applications and software programs to address their needs

Organize and maintain departmental files & records, including project records

Track expenses and maintain records / documentation for assigned projects

Compile departmental budgetary data to prepare reports (both standard and special/custom)

Prepare monthly invoices as well as operational and compliance reports

Generate Purchase Orders [P.O.'s] by utilizing our SAP system

Coordinate the processing of all departmental invoices and then submit them to our internal Accounts Payable [A/P] team

Coordinate service/work orders with field employees

Tracking inventory using our SAP system

Submittal of compliance related data and materials

Serve as Telephone Operator / Receptionist for inbound calls: this involves answering phone calls, providing assistance (when possible), and forwarding messages

Provide accurate information and help resolve issues/complaints from contractors, public officials, customers, and other callers

Provide miscellaneous clerical support: coordinating mail delivery, preparation of correspondence, etc

Assisting customers with billing and service-related questions. Maintain confidentiality in all aspects of customer and employee information

Performs other related administrative tasks, as directed

Qualification

Microsoft OfficeSAPCustomer serviceWritten communicationVerbal communication

Required

High School Diploma (or GED); completion of college coursework is a plus

At least 2 years of professional experience working with administrative functions

Technical aptitude with proficiency in Microsoft Office software programs (Email, Word, Excel, PowerPoint); experience working with SAP software is a plus!

Excellent written & verbal communications skills

Strong customer service skills

Ability to work well under pressure

Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment

A Team Player demeanor with the ability to work effectively and multi-task in a team-fostered environment